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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,898 Reviews

2,898 Reviews of Cobb County Toyota - Service Center

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June 30, 2023

It’s always a pleasure when I bring my car to Austin. He’s very professional. He’s patient. He answers all my questions and takes his time helping me to understand things. I never feel like a bother to h More

by c.monedjohnson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Appreciate JC Cooper continuing to research warranty documentation I provided to ensure the repair was covered under warranty. I asked for JC because of previous positive experiences with him. More

by drgreghicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Quick, Helpful, and took care of my car's needs. JC was helpful and waiting room was clean, peaceful, and stocked. More

by DanielAlvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

The service, cost, professionalism of the staff are why all my service is done here - except tires . This survey is annoying - a specific word counts are you kidding? When all the following questions give More

by Fp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Was told they could not find account and I had no warranty that could cover the service and was charged without any explanation on why the service was not covered by warranty. More

by leslielaalvarez
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jeff Silvers
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Great service! The wait was not too long. Jeff answered all of my questions. Thank you! More

by dhightower133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Great customer service The car is getting taking care of Very nice experience over all More

by ZUP0088
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

I drop my car off for an oil change at about 9:15 AM. My wife and I then went to do some errands and shopping, but that was cut short because I was notified the car was ready. This allowed me to do so mu More

by rmeier811
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Great customer service and short wait time. Clean waiting area with amenities, including a work station. More

by tandrews3512
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Literally in and out in less than 40 minutes for my oil change. AMAZING!!!! Thank you!!! More

by jwil1381
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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