Cobb County Toyota - Service Center
Kennesaw, GA
2,830 Reviews of Cobb County Toyota - Service Center
Great experience from the very beginning. Mr. Cobb was friendly and courteous. He also answered my questions. Mr. Cobb was friendly and courteous. He also answered my questions. More
The service person at bay 7 seemed to busy to answer service plan questions on my 2015 Sienna.(I was having m 2016 Rav 4 serviced). He siad I had to bring the 2015 Sienna vehicle in to have questions an service plan questions on my 2015 Sienna.(I was having m 2016 Rav 4 serviced). He siad I had to bring the 2015 Sienna vehicle in to have questions answered on the service plan, and adding, "You cant make an appointment .first come first serve".. The service plan was purchased at Cobb County Toyota with the vehicle., This is the first time a service person has refused to answer my questionsin on the Sienna in my long history of having my vehicles serviced with CCT. He just seemed like I was a bother to him, border line rude. Very unusual for your employees, they usually bend over backwards to help. Must say, one more experience like this, I will take my business elsewhere. More
i have been coming to this dealership for a long time and my service advisor has been Zach. He has been the best. This time Zach was not available and I use Simon Chan. Simon was outstanding and was easy to my service advisor has been Zach. He has been the best. This time Zach was not available and I use Simon Chan. Simon was outstanding and was easy to deal with. Great personality, very courteous, and it was a pleasure doing business with him. Now, I have 2 outstanding service advisors to handle my future repairs. More
Simon was great. I had a great experience card got done quick and easily. I would recommend and I will come back. Very lovely service area to nice and clean bathroom I had a great experience card got done quick and easily. I would recommend and I will come back. Very lovely service area to nice and clean bathroom was up to par. I would definitely come back. More
JC cooper is always professional and communicates well. The dealership is always clean and staff are professional. The dealership is always clean and staff are professional. More
The service was fast that day. However I hope they know putting water to replace windshield fluids is not what they are supposed to be doing. I wonder what else they did. We should However I hope they know putting water to replace windshield fluids is not what they are supposed to be doing. I wonder what else they did. We should be able to see when they are working on the cars instead of hoping and wondering if they do the job correctly. More
Great experience at Cobb County Toyota! Only issue I had was with the online scheduling for service on the website so I called and Carlos was able to get me in the same day. So far the ca Only issue I had was with the online scheduling for service on the website so I called and Carlos was able to get me in the same day. So far the car is running like it did the day we bought it in 2016. I really enjoyed the texting service that kept me updated on the process of my car. More
Great dealership, the service department is amazing. They are very efficient and very knowledgeable. I wouldn’t take my cars anywhere else, but Cobb County Toyota ! They are very efficient and very knowledgeable. I wouldn’t take my cars anywhere else, but Cobb County Toyota ! More
JC my service tech. . is the man ! He's been taking care of my 4 Toyotas in the family for many years. Never a complaint. Cobb Toyota service is great. Mitch . is the man ! He's been taking care of my 4 Toyotas in the family for many years. Never a complaint. Cobb Toyota service is great. Mitch More
Simon was professional he listened and understood our concerns and provided a game plan to tackle the list of concerns. This was extremely helpful since we needed to prioritize to stay in budget. Our i concerns and provided a game plan to tackle the list of concerns. This was extremely helpful since we needed to prioritize to stay in budget. Our issues were address and completed in a timely manner. We will certainly return and would recommend this location. More