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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,883 Reviews

2,883 Reviews of Cobb County Toyota - Service Center

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July 24, 2023

Not the friendliest or best with communication. Didn’t do a good job to start with and now want me to come back to clean up their mess. More

by EXTRA_N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea, neither experience has been satisfactory
July 24, 2023

Amazing service, they never recommend something unless it’s actually necessary, always great communication with things like pricing. Never had a bad experience. More

by chrisgabe1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

None of the service representatives offered to help me even though I stood there for half an hour. None of the had clients, and when I asked for help all refused to help. I believe they lack supervision. More

by ASH.FAHIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the folks that were at the service desk are showing here
July 24, 2023

It is always a pleasure to receive such great service from this department. We have purchased several cars from this dealership because we trust Toyota and the service department cant be beat! More

by GALANOSFAM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Great Customer Service with a smile and short wait times! Friendly and competent. Glad we chose this place... More

by indigoaka
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Jeff was great, very helpful and very o knowledgeable. I got in and back on my way quickly. More

by ASDEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Carlos was awesome very customer oriented, Very professional I enjoy going to him as my advisor, he has earned more than my trust More

by MBAKER1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

I have been buying cars from here since 2010. And will keep buying from here. Great people and great service. More

by ronniejo219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Munroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Shaw
July 23, 2023

Went with our lease Toyota Venza as walk-in for25k service. Even though it was very busy I didn’t need to wait to get checked in. The service lasted less than estimated and it was done thoroughly and More

by Gruppelaar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Customer Service is a great service for a reputable business. Efficiently Friendly and Reliable Services. Thank you More

by FULKSB14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately, No one gave me a business card
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