Cobb County Toyota - Service Center

Quality service with very helpful staff. They keep you informed and let you know the status of your vehicle. I love the oil change service and the way it is performed. They keep you informed and let you know the status of your vehicle. I love the oil change service and the way it is performed. More

Jeff was my Tech. He was very perfetional and communicated with me very well what was happening and kept me updated step by step. I will continue to use you guys. Than He was very perfetional and communicated with me very well what was happening and kept me updated step by step. I will continue to use you guys. Thank you for your hard work! More

Jeff Silvers is a top notch Service Manager, he and his team of master tech/mechs find solutions and I can always count on them to do a thorough and detailed job each time I'm in for regular maintenance or team of master tech/mechs find solutions and I can always count on them to do a thorough and detailed job each time I'm in for regular maintenance or any/all repairs. Jeff provides details on all the work and is extremely insightful. Overall - extraordinary professionals throughout the Service Department, from porters to parts - each employee is always reaching out and ensuring I am being accommodated and helped; Anthony, Simon and many others. Courteous and well organized team! More

Anthony in the service department explained the details of my service and was very helpful. My truck was turned around quickly. of my service and was very helpful. My truck was turned around quickly. More

Service was quick and efficient. The estimated time it would take for my car was pretty accurate in how long it actually took. I was provided updates during the process by Katie and The estimated time it would take for my car was pretty accurate in how long it actually took. I was provided updates during the process by Katie and when my vehicle was ready. More

We have purchased 6 cars over the years from Cobb County Toyota and LOVE the service department! Customer service is top notch!! Nothing compares to it!! Toyota and LOVE the service department! Customer service is top notch!! Nothing compares to it!! More

Jeffery was very petient and nice person- One of best service consultant. Pleasure to have interaction and service advisor. service consultant. Pleasure to have interaction and service advisor. More

Too expensive. Other than that the guy that waited on me was very helpful and friendly. Other than that the guy that waited on me was very helpful and friendly. More

I came in to get a diagnostic run for a maintenance light that had come on. I had requested that they give me a call before doing any work on the car and when I called to check on it they had already perform that had come on. I had requested that they give me a call before doing any work on the car and when I called to check on it they had already performed a high mileage fluid flush and filter replacement. This was a $500 service I had asked them not to do on my vehicle before speaking with me first. I brought my car back the following weekend to get the brakes done, dropped it off Friday evening, and only heard Saturday morning when they opened they had my vehicle. I called around 1:30pm to check on it and was told I was receive a call back and never did. At 3pm, I showed up to get my vehicle whether it was ready or not. I was not expecting 2 rear brakes to take almost 8 hours and with no communication. It was extremely frustrating to trying and get my car serviced at this location. More

This dealership has been part of my family for more than a decade. JC is my service person is an awesome person to work with. I trust him deeply and send all of my friends there. I’m always very happy with a decade. JC is my service person is an awesome person to work with. I trust him deeply and send all of my friends there. I’m always very happy with the outcome. More