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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,898 Reviews

2,898 Reviews of Cobb County Toyota - Service Center

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December 22, 2023

My Service Advisor, J. C. was exceptional. He was professional, courteous and thorough. I appreciate his customer service skills. More

by Kelvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

5-year customer. Outstanding service and reasonable pricing. Never felt like I had been taken advantage of or had expensive and unnecessary repairs done. More

by NPALMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

9 o’clock appointment. For oil change. In and out in less than 45 minutes. More

by BARBARAKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Great dealership for purchasing a vehicle and getting the vehicle serviced! I recommend going here for a car purchase. More

by multystream
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany jagers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Munroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mauka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Stump
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

The employees are knowledgeable and courteous. Really enjoy going to your dealership as I have for many years. Nice clean and comfortable environment in the Waiting area. More

by JIL7185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Always helpful and thorough with us. We appreciate their follow-through and communication throughout the service appointment process. More

by shane51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Muy bueno excelente quedé muy contento con la atención y con el trabajo que fue realizado More

by OGPINEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Always personable & efficient, Jeff is a pleasure to work with for the past 2 years. More

by JOANNACHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Very slow service, I waited 1:15 hours only for tire rotations this does not take more than 30 minutes. More

by daetrodiaz72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Meek
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

My visit was not satisfactory. The service Department there gives me anxiety, The person who helped me lacked customer service skills and made me feel as he was doing me a favor. More

by RNCM37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Costas Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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