Cobb County Toyota

This dealership is WONDERFUL! ! I sit in the waiting area and watch the technicians come and go meeting with car owners giving an update to them as to where/what they have found a ! I sit in the waiting area and watch the technicians come and go meeting with car owners giving an update to them as to where/what they have found and head back out to complete work. Very impressive. More

Blake has been very professional, transparent and through with my wife and I. This is our second New vehicle purchase in the last 3 weeks and he has been awesome! We got no pressure from him, he listened to with my wife and I. This is our second New vehicle purchase in the last 3 weeks and he has been awesome! We got no pressure from him, he listened to our questions and answered them to our satisfaction. More

Excellent service and was very Quick. Raven explained the process very well what to expect Raven explained the process very well what to expect More

Came in for an airbag recall, moon roof seal issue and infotainment system since Bluetooth will not connect. I was told about the airbag recall ahead of time but they didn’t order the parts till they had infotainment system since Bluetooth will not connect. I was told about the airbag recall ahead of time but they didn’t order the parts till they had the vehicle so I was in a rental for 3 weeks. I would had preferred since it was a recall that they would have just ordered the parts and then schedule me in. Instead of using a rental. Also I told them about my Bluetooth issues and it was on the invoice yet it’s still doesn’t work to this day. The Roof issue was fixed in adequate time. Service advisor was OK but I would have preferred more communication with us. I would have to call to check on the car or get updates them never not reaching out and letting me know what’s going on. Service advisor was OK but felt like they lacked empathy. I’m in the market for a second Car but now have my reservations about this dealership and Service not sure how I feel now about Toyota in general. Probably would not recommend this dealership after my experience. More

Excellent service on my 2020 Rav4. Oil and filter, tire rotation and multi point on a timely manner. Oil and filter, tire rotation and multi point on a timely manner. More

They forgot to reset oil change notifications (this is the second time that has happened) & rear view mirror was very dirty - had to be cleaned before it could see out it. the second time that has happened) & rear view mirror was very dirty - had to be cleaned before it could see out it. More

I worked with Jeff Silver. He was very knowledgeable, responsive, and a great communicator. He knows how much my 4Runner means to me and the sentimental value it holds. I would He was very knowledgeable, responsive, and a great communicator. He knows how much my 4Runner means to me and the sentimental value it holds. I wouldn’t go anywhere else other than Cobb County Toyota. More

Always very helpful and knowledanle! We love Toyota brand so it always an easy sell. We love Rob Smith and his team! This is third or fourth car we have purchased from them! We also wor We love Toyota brand so it always an easy sell. We love Rob Smith and his team! This is third or fourth car we have purchased from them! We also worked with Tony but his name was not listed on this Survey nor was the credi manager we worked with. All were great! More

The service department is incompetent and do not care about their customers, I’m not sure I will ever use them again, about their customers, I’m not sure I will ever use them again, More

Thank you Claude Henry and Cobb County Toyota for making our purchase experience phenomenal! Claude has been great before, during and after the sale. The team was great delivering our new 2025 Grand. High our purchase experience phenomenal! Claude has been great before, during and after the sale. The team was great delivering our new 2025 Grand. Highlander and making the purchase pleasant. We have been customers for years! More