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Cobb County Toyota
Kennesaw, GA
4,147 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,147 reviews
May 25, 2023
Service was able to quickly complete the service even though we showed up later in the day than originally anticipated for a multi hour job. though we showed up later in the day than originally anticipated for a multi hour job. More
by barrowhead
Verified CustomerEmployees Worked With
May 25, 2023
Zack was super helpful and the process was quick. I was in and out in no time I was in and out in no time More
by MAXX920
Employees Worked With
May 25, 2023
Professional. Honest. Easy to work with and schedule services. Service Dept. is World Class. Service Dept. waiting lounge is Excellent. New car inventory?... meh. Honest. Easy to work with and schedule services. Service Dept. is World Class. Service Dept. waiting lounge is Excellent. New car inventory?... meh. More
by PHILANDTANYAPEARCE
May 25, 2023
I experienced consistent communications and execution, and it was accurate with our agreement. I am very glad to have had JONAH and Bernard, in finance help. and it was accurate with our agreement. I am very glad to have had JONAH and Bernard, in finance help. More
by jdmullenjr
May 24, 2023
The scheduled work was performed efficiently. I was just disappointed they did not wash the car. I was just disappointed they did not wash the car. More
by SHEILAEWESTCOAST
Employees Worked With
May 24, 2023
I was satisfied with my overall service, but the reason for the 3 stars is due to them not completing my request to check the air in my tires to make sure they had enough air. When I picked up my car my ti for the 3 stars is due to them not completing my request to check the air in my tires to make sure they had enough air. When I picked up my car my tire light came on and when I asked the young lady to have someone check my tire pressure she kept saying it may be due to a sensor going bad. I explained to her that I''ve had issues with the tire pressure on one particular tire, but she kept saying it most likely was the sensor. Someone did check the tire in question and it was extremely low on air as I had shared with the service tech. As the old saying goes when service comes into play..."the customer is always right!", or at least in this situation. As for the ones that cleaned my motor...they did a great job! More
by TFHAPPY44
Employees Worked With
Other Employees :
Not sure of the young mans name who handled my rental car, but he was great!
May 24, 2023
Mr. Chan, Mr. Ortega, and Mr. Ellis were all personable and professional. They tell me what to expect when I drop the truck off and message me immediately after the work is complete. and professional. They tell me what to expect when I drop the truck off and message me immediately after the work is complete. More
by DSMITH2112
May 24, 2023
Brent Stump provided great customer service during my visit. I like how he took the time to explain to the customer before me her concerns about her car. I will ask for him on my next car service visit. visit. I like how he took the time to explain to the customer before me her concerns about her car. I will ask for him on my next car service visit. More
by MOWEN69103
Employees Worked With
May 24, 2023
They were patient and kind. Thanks Jonah and Andrew for working with us! Thanks for taking the time to listen to our wants and needs! I was referred by my boss and now I know wh Thanks Jonah and Andrew for working with us! Thanks for taking the time to listen to our wants and needs! I was referred by my boss and now I know why! Thanks again Cobb Toyota! More
by STEPHANIE.GOMEZR67
Employees Worked With
May 24, 2023
The people were. friendly and the service was fast. This is my go to service place. friendly and the service was fast. This is my go to service place. More
by MGTURNIP
Employees Worked With
