Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cobb County Toyota
Kennesaw, GA
4,233 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,233 reviews
August 10, 2023
Great service but calling four or five times and it rings two or three minutes with no answer from service is unacceptable. I also texted and no response for over 15 minutes. I was trying to get a response two or three minutes with no answer from service is unacceptable. I also texted and no response for over 15 minutes. I was trying to get a response about the pickup service. I needed to know if I needed to find a Ride or not in 5PM traffic. More
by jack.nix
Verified CustomerEmployees Worked With
NO
August 10, 2023
I dropped of my car at 7:45am and was given an estimated time of 11:00 am for the 30,000 mile service to be completed. At about 1:00 I called to find out when my car would be ready. The call was forwarded time of 11:00 am for the 30,000 mile service to be completed. At about 1:00 I called to find out when my car would be ready. The call was forwarded to another agent that would call me back. I got that call at about 3:30 pm saying the car was ready. When I picked up the car at about 4:15 pm, I let the agent know I was not pleased with the car being ready so much later than I had expected. Finally for the second time your technician has failed to reset the "needs maintenance" reminded. - Raymond Lewis More
by rllewis10
Employees Worked With
August 10, 2023
The entire process of buying my new car and trading in my other cars was simple and fast! STAN K. Is absolutely the BEST ever! He takes real good care of his customers keeping them in the loop and updated on other cars was simple and fast! STAN K. Is absolutely the BEST ever! He takes real good care of his customers keeping them in the loop and updated on what’s going on the process etc! More
by mcnanymk
August 10, 2023
Used for years, after purchase. Always good service, Quick to meet my needs. Great people. Very nice to deal with. Always good service, Quick to meet my needs. Great people. Very nice to deal with. More
by Atrandall
Employees Worked With
August 10, 2023
Excellent Top Notch Service is always professionally done and in time. Simon is a great Asset for this dealership and Toyota Corporation and in time. Simon is a great Asset for this dealership and Toyota Corporation More
by MWIZDOM
August 10, 2023
Austin was great. So very helpful. My key was made and we were ready to go very quickly. So very helpful. My key was made and we were ready to go very quickly. More
by KSELLIOTT79
August 10, 2023
Austin Meek is always friendly and professional. He's very knowledgeable and honest. He should be in a higher position because of his dedication with customers!! He's very knowledgeable and honest. He should be in a higher position because of his dedication with customers!! More
by GUZMAN0812
Employees Worked With
Other Employees :
Greg Munroe
August 09, 2023
The staff at this Toyota are courteous! They keep the line of communication open. The place is always clean. They keep the line of communication open. The place is always clean. More
by ORDITHLOMINY
Employees Worked With
August 09, 2023
Simon is always great and provides great customer service. He always goes above and beyond to meet out needs. service. He always goes above and beyond to meet out needs. More
by YOLIS310.YL
Employees Worked With
August 09, 2023
Quick service, great prices and comfy waiting room. I always go out of my way to come here. I always go out of my way to come here. More
by VC362
Employees Worked With
