Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey BMW
Newport News, VA
1,842 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,842 reviews
March 24, 2026
The dealership and Bobby were a pleasure to work with! They went beyond the norm. They went beyond the norm. More
by Sjlous3
March 20, 2026
Kellen was great. I wouldn’t work with no other salesman. He took his time and was very knowledgeable about the vehicleWe just bought the car in March and we getting a I wouldn’t work with no other salesman. He took his time and was very knowledgeable about the vehicleWe just bought the car in March and we getting another one in May Because of Kellen More
by Mymay2020
March 19, 2026
We purchased our 5th BMW from Casey BMW today. Over the past 15 years, my experience has always been exceptional. Today was no different. Shawn Casey, general manger, helped me order my 2026 BMW X Over the past 15 years, my experience has always been exceptional. Today was no different. Shawn Casey, general manger, helped me order my 2026 BMW X7 3 weeks ago. Our salesperson, Joe Hargraves coordinated the delivery and made sure everything went smoothly. Joe has always been our sales advisor and he never stirs us wrong on features, etc. Also special thanks to Emery Draughn, Genius, for again explaining all the features and helping us customize the vehicle. Trey Leggett, F&I Manager, arranged financing and helped us select protection and maintenance plans that met our needs and didn't try to push additional products on us. While our X7 was being delivered, our 540 was in for service. AJ Phillips, our service advisor, made sure the 540 was ready by the time the X7 was ready to go and all the paperwork completed. All in all, you won't find a better BMW dealership. More
by Shelley Brackett
March 14, 2026
Kellen provided excellent customer service and kept us in the loop as our BMW was being built. Took really good care of us. the loop as our BMW was being built. Took really good care of us. More
by Jose Rosario
March 13, 2026
We have bought two vehicles here. This last experience was great. They have quite a selection to choose from. This last experience was great. They have quite a selection to choose from. More
by Mom life
Employees Worked With
March 08, 2026
Kellen was great in showing me different cars and educating me on the various features and options. Helped me appreciate the difference between BMWs and other brands. educating me on the various features and options. Helped me appreciate the difference between BMWs and other brands. More
by Heck63
Employees Worked With
February 27, 2026
It was a real pleasure to have a chance to work with Kellen. He was courteous , friendly and tremendous product knowledge. Kellen. He was courteous , friendly and tremendous product knowledge. More
by Mchboatermike
February 26, 2026
Demetrius Hall gave me an outstanding car buying experience. He took the time to listen to my needs and secure my perfect vehicle. I look forward to seeing him for every purchase moving forward! experience. He took the time to listen to my needs and secure my perfect vehicle. I look forward to seeing him for every purchase moving forward! More
by noahlasmarias
Employees Worked With
Demetrius Hall
February 21, 2026
Super smooth and easy experience with Kellen and others. Love my new X1. Thank you :) Love my new X1. Thank you :) More
by a9jewelry
Employees Worked With
February 20, 2026
Kellen is very personable yet professional. He’s one of those rare car salesmen that is an actual legit car guy. Honest and upfront, just what you’d want to be dealing with. ***** He’s one of those rare car salesmen that is an actual legit car guy. Honest and upfront, just what you’d want to be dealing with. ***** More
by Mak
Employees Worked With
