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Casey BMW
Newport News, VA
1,827 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,827 reviews
January 29, 2026
Always takes good care of me, amazing guy! I have been dealing with him for years I have been dealing with him for years More
by stwoodley21
January 21, 2026
Kellen was/is very knowledgeable and paid attention to the details that mattered the most for me. This was my very first purchase at Casey BMW and look forward to many more. the details that mattered the most for me. This was my very first purchase at Casey BMW and look forward to many more. More
by Chaqitarobinson
January 18, 2026
If you know exactly what you want, then talk with Joe Hargraves! He'll find your vehicle! He found my wife's X5e, no compromises! EXACTLY what we wanted, and only took a couple of days to get her! W Hargraves! He'll find your vehicle! He found my wife's X5e, no compromises! EXACTLY what we wanted, and only took a couple of days to get her! We are very pleased with the service that we received. Joe Hargraves will be my first choice for our next BMW too! :-) Thanks Joe! GREAT JOB! More
by Maloneml
January 16, 2026
Worked with Joseph W. Hargraves Jr. Joseph is the most cordial and efficient salesman we have ever worked with. A wonderful experience. Hargraves Jr. Joseph is the most cordial and efficient salesman we have ever worked with. A wonderful experience. More
by Lonnieness
Employees Worked With
January 07, 2026
Dennis Grant and Kellen have been a joy to work with. All done remote and it’s been both seamless and without issue so far All done remote and it’s been both seamless and without issue so far More
by Marcus
January 03, 2026
Kellen was super helpful. Worked with me to get a great deal, looking forward to continued business! Worked with me to get a great deal, looking forward to continued business! More
by Eli
January 01, 2026
Loved the various options and teamwork that the dealership had displayed. It was an enjoyable experience as a first time car buyer. dealership had displayed. It was an enjoyable experience as a first time car buyer. More
by demi.lockett27
Employees Worked With
January 01, 2026
Kellen and the Casey BMW team were very transparent and paid attention to the details that mattered to close the sale! Thank you as this is our third purchase at Casey BMW. paid attention to the details that mattered to close the sale! Thank you as this is our third purchase at Casey BMW. More
by ttyler83
Employees Worked With
Other Employees :
Trey Leggett
December 29, 2025
Everyone was pleasant right from the start. Great interactions. Process of purchasing vehicle was smooth. Great interactions. Process of purchasing vehicle was smooth. More
by Jrvsai
Employees Worked With
December 27, 2025
Kellen Poto was outstanding! Very courteous, professional, and RESPONSIVE. His knowledge of the vehicle we were interested in was quite good and played a critical part in our f Very courteous, professional, and RESPONSIVE. His knowledge of the vehicle we were interested in was quite good and played a critical part in our final decision on the model we ultimately chose. His patience in answering and re-answering our questions was also greatly appreciated. Finally, his willingness to provide a fair deal ultimately led us to buy from Casey BMW and him in particular. Very few local BMW dealers to work with, but that's OK because Casey BMW is a first class operation all around. Ongoing construction limited space for inventory, but they had work arounds where off-site inventory could be accessed quickly and any vehicle you were interested in could be made available to you. Highly recommend Casey BMW. Emery Draughn (BMW Genius) was also outstanding. His patience was exceeded only by his ability to easily explain the electronic systems we were dealing with. It wasn't an easy job with us, but he was able to pull it off. His help before and after the sale was critical to our being able to enjoy the new vehicle. More
by George D
