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Casey BMW
Newport News, VA
1,849 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,849 reviews
April 30, 2026
The Dealership is in great condition and employees are extremely friendly. They work with you through the entire process and help wherever needed. Kellen is very patient and i am highly pleased with my ex extremely friendly. They work with you through the entire process and help wherever needed. Kellen is very patient and i am highly pleased with my experience. More
by Christopher
April 25, 2026
Smooth process! Kellen is excellent to work with. Everything was very transparent and I felt the dealership valued my time. I was able to have most things completed Kellen is excellent to work with. Everything was very transparent and I felt the dealership valued my time. I was able to have most things completed before ever walking into the dealership. More
by megan
April 25, 2026
The dealership and salesman were excellent to deal with. Bobby was a great help. They worked very well with us. Bobby was a great help. They worked very well with us. More
by Knightfarms7
Employees Worked With
April 17, 2026
I had a great experience working with Bobby. This was my first time buying a car, so I came in a little unsure about everything, but he made the whole process feel simple and stress-free. He This was my first time buying a car, so I came in a little unsure about everything, but he made the whole process feel simple and stress-free. He took the time to explain things clearly, didn’t rush, and made sure I was comfortable with my decision. I never felt pressured, which meant a lot. By the end, I felt confident in my purchase and actually excited about my car. If you’re looking for someone who’s patient, real, and knows what they’re doing, Bobby is definitely the person to ask for. More
by Joshua Ortiz
Employees Worked With
April 16, 2026
Bobby was very understanding and help me with son in buying his first car,,.I would highly recommend he to everyone…thank so much Mr.Bobby,,, buying his first car,,.I would highly recommend he to everyone…thank so much Mr.Bobby,,, More
by peeluv2015
Employees Worked With
April 14, 2026
Loved coming back to purchase my second BMW from here! All the staff was amazing and worked effortlessly to find me exactly what I was looking for! I will always come back to buy from them! All the staff was amazing and worked effortlessly to find me exactly what I was looking for! I will always come back to buy from them! More
by Regina
March 29, 2026
Bobby was very knowledgeable and helpful and extremely personable and easy to work with. I would highly recommend him as he is an exceptional representative of Casey BMW and the product itself. personable and easy to work with. I would highly recommend him as he is an exceptional representative of Casey BMW and the product itself. More
by Terry Pearce
March 24, 2026
The dealership and Bobby were a pleasure to work with! They went beyond the norm. They went beyond the norm. More
by Sjlous3
March 20, 2026
Kellen was great. I wouldn’t work with no other salesman. He took his time and was very knowledgeable about the vehicleWe just bought the car in March and we getting a I wouldn’t work with no other salesman. He took his time and was very knowledgeable about the vehicleWe just bought the car in March and we getting another one in May Because of Kellen More
by Mymay2020
March 19, 2026
We purchased our 5th BMW from Casey BMW today. Over the past 15 years, my experience has always been exceptional. Today was no different. Shawn Casey, general manger, helped me order my 2026 BMW X Over the past 15 years, my experience has always been exceptional. Today was no different. Shawn Casey, general manger, helped me order my 2026 BMW X7 3 weeks ago. Our salesperson, Joe Hargraves coordinated the delivery and made sure everything went smoothly. Joe has always been our sales advisor and he never stirs us wrong on features, etc. Also special thanks to Emery Draughn, Genius, for again explaining all the features and helping us customize the vehicle. Trey Leggett, F&I Manager, arranged financing and helped us select protection and maintenance plans that met our needs and didn't try to push additional products on us. While our X7 was being delivered, our 540 was in for service. AJ Phillips, our service advisor, made sure the 540 was ready by the time the X7 was ready to go and all the paperwork completed. All in all, you won't find a better BMW dealership. More
by Shelley Brackett
