Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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It was a great and smooth experience. All of the staff were friendly, kind and patient. All of the staff were friendly, kind and patient. More
Easy process. Prompt response to queries. The actual process like finishing the formalities could be a little faster but maybe it felt that way because we had time Prompt response to queries. The actual process like finishing the formalities could be a little faster but maybe it felt that way because we had time constraints. They did a pretty amazing job accommodating us when we did not have an appointment set up. More
Clean. Friendly. Professional. Good inventory for me. Great people who work together as a team, hence a smooth car purchase. Friendly. Professional. Good inventory for me. Great people who work together as a team, hence a smooth car purchase. More
My sales person was absolutely fabulous. Explained everything patient with us the team behind him. Introduced my wife to the vehicle. Explain the accessories left with a warm and fuzzy as we Explained everything patient with us the team behind him. Introduced my wife to the vehicle. Explain the accessories left with a warm and fuzzy as well. Excellent job well done . More
My experience at the dealership and with Kellen and his team was great! They got me in the car I wanted at the price I wanted with no hassle. It gave me great relief to get back in a new car again. The de team was great! They got me in the car I wanted at the price I wanted with no hassle. It gave me great relief to get back in a new car again. The dealership is new with all the technology and amenities for you to have the best experience!! More
Bobby Hargrove is An absolute Gem , amazing product knowledge , very patient , monumental hospitality . he is highly reccommended to ALL of my family and friend , and people i font know as well .he is knowledge , very patient , monumental hospitality . he is highly reccommended to ALL of my family and friend , and people i font know as well .he is the gentleman you need when car shopping More
I have previously owned three BMW's , two of which I bought from a different salesman. After the way I was treated at the second purchase I vowed to never purchase through him again. I told Joseph Hargr bought from a different salesman. After the way I was treated at the second purchase I vowed to never purchase through him again. I told Joseph Hargraves that if I ever bought another, I would come see him. That was over 10 years ago. Last May I purchased with Joseph and this August I traded that vehicle and purchased another with Joseph. He is polite, respectful, soft spoken, and honest. And he is a sharp dresser. He will tell you exactly what you can get and it will be the truth. If you plan on purchasing a BMW, see Joseph Hargraves at Casey BMW. Love you Joseph! More
I had an amazing experience working with Kellen Poto at BMW. He was extremely knowledgeable, professional, and attentive throughout the entire process. Kellen took the time to answer all my questions and m BMW. He was extremely knowledgeable, professional, and attentive throughout the entire process. Kellen took the time to answer all my questions and made the car-buying experience smooth and stress-free. His professionalism and customer service truly stood out. I highly recommend Kellen Poto to anyone looking for a BMW!!!! More
Bobby is completely over the top. He’s been helping me for hours because I’m an idiot on electronics and we’ve had a few problems and he’s gone through all of them and Cell them all a He’s been helping me for hours because I’m an idiot on electronics and we’ve had a few problems and he’s gone through all of them and Cell them all amazing actually amazing. He’s one of a kind he’s a gentleman and a scholar and you’re lucky to have them. More
Mr. Demetrius Hall made my sales experience amazing. Leasing a car on a non-banking day, near closing time, and during heavy thunderstorms was certainly not the ideal choice, but it was one I made nonet Leasing a car on a non-banking day, near closing time, and during heavy thunderstorms was certainly not the ideal choice, but it was one I made nonetheless. Demetrius didn't bat an eye. My original vehicle of choice was out on loan, but that wasn't an issue. He quickly presented a similar X5 with comparable features. It had all the safety features I wanted and an even better color scheme. When he noticed it was my birthday, he surprised me by placing a pink bow on the car while I finalized the paperwork with Mr. Trey Leggett. Both gentlemen were highly professional, answered all of my questions, and made the entire experience enjoyable. More
















