Boucher Hyundai of Waukesha

Wait times are ridiculously long. 3 hours for an oil change?! I don't get call backs when expected. They say they took care of things on my vehicle when they obviously didn't. 3 hours for an oil change?! I don't get call backs when expected. They say they took care of things on my vehicle when they obviously didn't. More

I loved the whole team at Boucher Hyundai of Waukesha! They give new meaning to the word dealership! Your every need is taken care of after one step through the door! Our sales associate was Bryan and he They give new meaning to the word dealership! Your every need is taken care of after one step through the door! Our sales associate was Bryan and he was outstanding! Oh, did I mention that I absolutely love our purchase of the 2025 Kona? Love Boucher! Love my Kona! Thank you! More

This dealership is the best of the best! If you go elsewhere you are hurting no one but yourself. Save money and come to this outstanding dealership.. If you go elsewhere you are hurting no one but yourself. Save money and come to this outstanding dealership.. More

Absolutely terrible experience with the Boucher Hyundai Collision Center. Everything that could have went wrong, did. Work wound up costing 25% more than estimate, okay things happen, paid. Get the car hom Collision Center. Everything that could have went wrong, did. Work wound up costing 25% more than estimate, okay things happen, paid. Get the car home only to find out that a large portion of work needed wasn't included in that cost??? Called and the gentlemen blames me, because the car was covered in dust and salt! Are you serious? Complete lack of accountability, professionalism and customer service. Kept my car for over a week, with no offer of a loaner or any update on when it would be returned. Now they want more money to fix an issue that they missed on the last two estimates???? I love Hyundai vehicles and this is our local dealership but I will not be giving this branch any further business. This needs to be made right. More

Fantastic process and communication, very professional. Looking forward to having all my service done here in the future! Great staff front to back! Looking forward to having all my service done here in the future! Great staff front to back! More

Wouldn't give us the price listed on the sticker of the Palisade. Ended up buying a Santa Cruz instead. Felt like bait and switch. Went to the BBB with it and nothing happened. Palisade. Ended up buying a Santa Cruz instead. Felt like bait and switch. Went to the BBB with it and nothing happened. More

All of the employees treated me very great and I had a great experience when buying my car. great experience when buying my car. More

You could explain the process of how long once your car comes on before it gets looked at even if you have a date and time for it to be there comes on before it gets looked at even if you have a date and time for it to be there More

Bought a lot of cars and the process was extra slow this time. We bought a car at this dealership before and the process was a better experience. Felt like it wasn’t that important to sell us a car that d time. We bought a car at this dealership before and the process was a better experience. Felt like it wasn’t that important to sell us a car that day. More

Work was completed on time. Comfortable waiting area for customers. Complimentary car wash was appreciated. Comfortable waiting area for customers. Complimentary car wash was appreciated. More