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Boucher Hyundai of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.3
3,942 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 3,942 reviews

October 27, 2024

They were very nice however it took extremely long to purchase the car because their financial person was not there that could handle a out-of-state purchase. More

by MONTANACHAYES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Rauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Chapa
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Oct 27, 2024 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Ryan Fitzsimmons General Sales Manager 262-522-1000

October 25, 2024

Everyone was extremely helpful and very courteous. They weren’t pushy just asked what I needed and responded to the questions I asked. More

by NANNCYHYLAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Himmy Pathak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dade Moehlenpah
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Oct 25, 2024 -

Boucher Hyundai of Waukesha responded

Nanncy, Thanks for sharing your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Ryan Fitzsimmons General Sales Manager 262-522-1000

October 25, 2024

Poor service. Poor explanation felt I got taken. Had car for over a week. Brand new car. Not covered warranty? More

by BRENDHANMCCLUSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Doble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Boucher Hyundai of Waukesha responded

Thank you for providing this feedback, Brendhan, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rob Heaney Service Manager 262-522-1000

October 22, 2024

Devin is always helpful and friendly. It is easy to get my car scheduled for service. More

by west.kellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Boucher Hyundai of Waukesha responded

We are very happy to hear that Devin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Heaney Service Manager 262-522-1000

October 20, 2024

Courteous, professional, timely, and clean. Had awareness of my time and provided updates for my service More

by PamelaO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Boucher Hyundai of Waukesha responded

Pamela, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

October 18, 2024

I was real satisfied with the sales rep Nathan and the team at Genesis of Milwaukee. More

by mlee33358
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan N.
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Oct 18, 2024 -

Boucher Hyundai of Waukesha responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Ryan Fitzsimmons General Sales Manager 262-522-1000

October 16, 2024

I appreciate the effort in negotiating a deal we both were willing to agree upon. More

by LISASORENSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Himmy Pathak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Boucher Hyundai of Waukesha responded

Lisa, Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Ryan Fitzsimmons General Sales Manager 262-522-1000

October 14, 2024

The customer service at this dealership is terrible. Wouldn't give us time to look over vehicle properly. And was told we were stupid to not buy the extended warranty. I would not purchase from this de More

by ripspc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dakota Vitrano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brayan Alanis
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Oct 18, 2024 -

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ryan Fitzsimmons General Sales Manager 262-522-1000

October 11, 2024

The part ordered took too long. . the service department entry and waiting Pom were clean. I had a 7AM appointment and there wasn’t made and I had a 3 hour wait…which I knew in ad More

by DRAVES100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kerwin Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Chapa
Report | Print
Oct 15, 2024 -

Boucher Hyundai of Waukesha responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Rob Heaney Service Manager 262-522-1000

October 11, 2024

I had another great buying experience at Boucher Hyundai. Just bought our sixth vehicle with them and it was awesome More

by DanC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Kemmer
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Oct 12, 2024 -

Boucher Hyundai of Waukesha responded

Dan, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Boucher Hyundai of Waukesha are glad to have you as a customer. Ryan Fitzsimmons General Sales Manager 262-522-1000

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