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Big Star Hyundai

Friendswood, TX

4.3
6,614 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,614 reviews

December 11, 2024

Justin was very welcoming and accommodating. Overall the experience was pleasant. The managers were also helpful. More

by jkg_21_15
Recommend Dealer
Yes
Employees Worked With
Justin Patin
Dec 11, 2024 -

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 11, 2024

Big Star Hyundai should offer and give customers more discounts on services and lower prices . Customers are struggling to but try to keep coming back to you. More

by marilynmarsh234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Malave
Dec 11, 2024 -

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 11, 2024

I live in Houston. I purchase my vehicle from Big Star Hyundai. The dealership service department near me in Houston is not accommodating. Not at all! ( I even More

by JUSTCAROLYN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 11, 2024

Service center constantly overbooks*appointments" as they call them because they are not really "appointments" as they may or may not get to your appointment that day and don't expect them to tell you that e More

by RICHDAWNFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kohl Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. We appreciate your patience in working with us to resolve your concerns.

December 10, 2024

Friendly, informative and very patient with me explaining the details of my purchase. Thank you. More

by dbclay1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Karamitsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valor Ojeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 10, 2024

Eric, Mark, and Marcos were very good! "Thank You" to them & Big Star Hyundai Friendswood Tx. for making me very happy!!! More

by smithtoosweet403
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Chairis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, who assist Eric Chairis
Dec 11, 2024 -

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 10, 2024

Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. More

by B269589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 09, 2024

Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. More

by B269589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 09, 2024

It’s 2pm and my appointment was at 9 am, how should I rate your basic service appointment? More

by paulirvin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Dec 10, 2024 -

Big Star Hyundai responded

Thank you for your review. Yes, that would be an extraordinary wait for a simple oil-change, and we apologize. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

December 09, 2024

The dealership was excellent. Very kind . Very good service. I will recommend them to my friends and family. I really appreciate the time and effort of the employees. Than you More

by imeldaguerrero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devante Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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