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Big Star Hyundai
Friendswood, TX
6,614 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,614 reviews
December 29, 2024
The customer service was terrible. There was no communication between the dealership and myself. I had to constantly call to get an update on my vehicle and when I did call no one answ There was no communication between the dealership and myself. I had to constantly call to get an update on my vehicle and when I did call no one answered the phone. Another family member called and got answers before I even did. I had to go to the dealership twice to ask about my car and they looked at my like I was talking nonsense. When I asked about a loaner car they stated they only did rentals and that it was a month long wait list. When I asked to talk to the manager, Stephanie stated that he was not there and that she would get a hold of another manager but never got one and left. I was told to come the following morning to speak to the manager. I got upset because it could’ve been a phone call conversation. I had to Uber 30 mins for them to tell me they could not help me. Overall, BIG STAR HYUNDAI is terrible at communicating with their clients. More
by cancholaleslie
Verified Customer
December 29, 2024
Service advisors are not knowledgeable about electric vehicles. They kept the car for more than 7 hours for a simple software update, despite having made an advanced reservation. vehicles. They kept the car for more than 7 hours for a simple software update, despite having made an advanced reservation. More
by vladimirmartin
Employees Worked With
December 29, 2024
Great service 😃. Everything was done in a timely manner, and service was very friendly! Thanks Everything was done in a timely manner, and service was very friendly! Thanks More
by JACKZMASTERS
Employees Worked With
December 29, 2024
Very professional friendly service and willing to answer your questions great service and professional friendly your questions great service and professional friendly More
by wlewis5719@gmail.com
Employees Worked With
December 29, 2024
I told them what I wanted and Arin made it happen. She worked with us and got us the best possible deal. Everybody was upfront and honest as well. But She worked with us and got us the best possible deal. Everybody was upfront and honest as well. But More
by ACEVES34527
Employees Worked With
December 28, 2024
Dyiamond was amazing! They took such wonderful care of us from start to finish. We really appreciated it! They took such wonderful care of us from start to finish. We really appreciated it! More
by JOEYM0
December 28, 2024
Our service rep kept us informed of progress and texted us one the car was ready for pickup in a timely manner. us one the car was ready for pickup in a timely manner. More
by manuelaibarra
Employees Worked With
December 27, 2024
The individual who helped me, Jared, was professional and helpful on every level. I appreciate his attention to detail and willingness to help us find the perfect vehicle for my daughter. helpful on every level. I appreciate his attention to detail and willingness to help us find the perfect vehicle for my daughter. More
by Pickrom
Employees Worked With
Jared
December 27, 2024
Big Star Hyundai was very helpful And efficient at meeting my needs and expectations for my purchase. meeting my needs and expectations for my purchase. More
by heathercrum1
December 26, 2024
Brian was very responsive. Technician video is very helpful going through the details. Speed on oil change was alot quicker than in the past Technician video is very helpful going through the details. Speed on oil change was alot quicker than in the past More
by Sylviamcerda
