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Big Star Hyundai

Friendswood, TX

4.3
6,614 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,614 reviews

January 02, 2025

The prices are fair but I have never waited less than a week for my car to be done, even this last time where I just needed a software update. More

by BUbears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Big Star Hyundai responded

Thank you for your review. We take customer satisfaction very seriously and want to make things right moving foward. Please feel free to contact me directly at kohly@bigstarhyundai.com. Kohl Young, Service Director.

January 01, 2025

I was greeted at the door by friendly, professional staff who answered all questions and took great care of me. Dealership is clean inside and out. This is our 5th Hyundai and 3rd dealership and was the mo More

by koufer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kimbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
DQ Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 01, 2025

Jessica was very kind and helpful when getting car serviced. The service was completed in a timely manner. More

by kgatliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 01, 2025

Devante was very helpful with helping me select a new vehicle. I was very satisfied with make model, style and color of my new Hyundai! The staff was very welcoming and helpful from the front desk to fi More

by charald19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devante Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dyiamond Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 01, 2025

The Dealership is very clean. The staff is very helpful and professional. The team / Jessica is open and willing to answer your questions / concerns. More

by mhworley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 01, 2025

Damaged paint looks like spider webbs because of the micro fiber rag they used to dry my car. Called the service rider and service manager several times all day messages left with no response. I won More

by mysmilej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Harber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
Jan 02, 2025 -

Big Star Hyundai responded

Thank you for your review and feedback. We're sorry to hear about the paint issue you are experiencing. While microfiber is known for being appropriate as a safe and gentle material for car care, we understand that unexpected situations could sometimes happen. If you believe the cleaning process damaged your paint or that the paint is defective, we encourage you to return to us so we can investigate and submit a claim, if appropriate. Our goal is to provide high-quality service that exceeds your expectations, and we take all feedback seriously. Please contact me directly once you have scheduled your reservation. Kohl Young, Service Director, kohly@bigstarhyundai.com

December 31, 2024

They did a good job and checked all my fluids made sure my suv was good the buying process was good and smooth and easy as well! More

by Lesliespetsittingservices77546@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Opersteny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Harber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 31, 2024

Was greeted promptly by Mr. Mueen he was very knowledgeable and was very patient!! if I had to rate him it would be a five star sales associate.. More

by Alma Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 30, 2024

I had no idea that it would take 7 hours to do an oil change. I was stuck at home & I didn’t get any updates on what was taking so long. I called at 2pm (after 4 hours) & found out that they hadn’t even More

by WLHINOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Big Star Hyundai responded

Thank you for your business and review. We agree with you and apologize for any inconvenience. Please reach out to me directly with your best contact information so that I may better address your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

December 30, 2024

Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. More

by B269589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

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