Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,476 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,477 reviews
November 24, 2024
Extremely poor service. I was told how long the work would take and it took twice the amount of time. They performed a service that I was not aware of and didn’t ask for. I was told how long the work would take and it took twice the amount of time. They performed a service that I was not aware of and didn’t ask for. More
by jerrygibson1164
Verified CustomerEmployees Worked With
November 24, 2024
I’ve already sent a lengthy email regarding my concerns to Kohl the manager without a reply back. He’s aware. to Kohl the manager without a reply back. He’s aware. More
by sybc729
Employees Worked With
November 24, 2024
I felt rushed through the process. Seemed that the sale was more important than the actual customer. I emailed the general manager with my concerns and got no response. Drove my Ion Seemed that the sale was more important than the actual customer. I emailed the general manager with my concerns and got no response. Drove my Ionic home with no idea who anything worked. Follow has been terrible so far. More
by mrclemings
Employees Worked With
Nickolas Ram, Matt , Sean Opersteny
November 24, 2024
Juan provides pleasant , customer oriented service. He updated status of repair while in progress. Very pleased. He updated status of repair while in progress. Very pleased. More
by Fred
November 23, 2024
Good good good good good good good good good good good good good good good good good good good good good More
by LOFARO.JOHN
Employees Worked With
Other Employees :
Madison Hartung, zzBilly zzWilliams, zzNatalie zzDiosdado
November 22, 2024
Juan and his team did a very good job of taking care of my service needs and did a great job communicating with me during the warranty work. my service needs and did a great job communicating with me during the warranty work. More
by Megwillis07
November 22, 2024
Was very impressed with Isiah the salesman. Obviously a young man just starting out, clearly has the right personality for the job. He knew his product very well for what has to be a relatively Obviously a young man just starting out, clearly has the right personality for the job. He knew his product very well for what has to be a relatively short time on the job. Christian the sales manager is a very down to earth guy. They both kept it professional while being friendly at the same time. More
by Don Davis
November 22, 2024
Brian was the young man who oversaw the work on my car. He was excellent! He was kind, courteous, and explained everything. He was cheerful too! He had me in and out of dealership very quickly! I real He was excellent! He was kind, courteous, and explained everything. He was cheerful too! He had me in and out of dealership very quickly! I really appreciated that! I will return to him next time my car needs servicing! More
by tapcarol56
Employees Worked With
Bryan Malave
November 22, 2024
From start to finish the team of gentlemen men who helped us out really went above and beyond. Thank you to Justin,Lewis, and Jimmy For making this a spectacular two time car buying experience. us out really went above and beyond. Thank you to Justin,Lewis, and Jimmy For making this a spectacular two time car buying experience. More
by ALMARSAC
November 22, 2024
I didn’t have the best experience buying my last car from Big star. I feel like I was really taken advantage of. It was like a shell game. So after 6 or so Hyundais I left and bought 2 brand new FORDS. Big star. I feel like I was really taken advantage of. It was like a shell game. So after 6 or so Hyundais I left and bought 2 brand new FORDS. More
by CASYH2009
Employees Worked With
