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Big Star Hyundai

Friendswood, TX

4.3
6,653 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,653 reviews

January 30, 2025

Friendly and someone was outside waiting to greet and help us. We definitely recommend to family and friends More

by leal_i
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Jan 31, 2025 -

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 29, 2025

Everyone treated us well. The staff was professional, and the manager went above and beyond to make us comfortable with the whole process. More

by sfcdad.massey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arin Robeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 29, 2025

Bad experience with car wash department , my new car was not well cleaned the day that I bought More

by vazquezgerardo12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose Rodriguez’s
Jan 29, 2025 -

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss how we can make this right. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

January 29, 2025

The dealership was very helpful and friendly as soon as I walked in, I would definitely recommend. More

by ergaitan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Durran Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valor Ojeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Chairis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 29, 2025

Wonderful prompt service, questions answered, Steffy is helpful and willing to help when car service is needed. She is friendly and knowledgeable about my car's operation. More

by SALEX9456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 27, 2025

Brought it in for my last complementary service and the quoted me $800 for services I’ve never heard of before. Also, they forgot to reset the oil change reminder. Welcome to Texas I guess. :’( FYI it’s a More

by ginalancaster4448
Recommend Dealer
No
Employees Worked With
I don’t remember her name so I don’t want to just pick one
Jan 27, 2025 -

Big Star Hyundai responded

Thank you for your review. We apologize for any miscommunication or misunderstanding. Please reach out to me directly with your best contact information so that I may better address your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

January 27, 2025

The service is really good and staff are very accommodating. I really did not make a mistake in going to this dealership to purchase my car because they give a good service. More

by Womanoffaith711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 27, 2025

The service manager, Kohl Young, took care of us in a very timely manner. Great service. Greatly appreciated. More

by winnie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 27, 2025

Completed most of the work. Had my car all day and did not run the diagnostic test they said they were going to do. Wanted to keep car over night and did not have a loaner car s More

by Hookemhornsrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steffy Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you did not recieve a 5-Star experience with us, Please reach out to me directly with your best contact information so that I may gather more details and address any concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

January 27, 2025

If there was any way I could undo this purchase I would. I don't have a clue how I am going to pay for this car. I told them I was on Social Security and they did the rest. I am on a fixed budget and cannot More

by mdcarr211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jimmy Kirby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel
Jan 27, 2025 -

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please contact me directly. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

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