Beck Toyota

Wendell Dossett gained my confidence 5 years ago as being up front, open, honest and truly customer oriented in communicating and interacting with the customer... as a norm, I dread dealing with car sales p up front, open, honest and truly customer oriented in communicating and interacting with the customer... as a norm, I dread dealing with car sales personnel and consider it a very torturing process - BUT, Wendell and Beck's Customer Service Personnel have had a very favorable impression upon me which has resulted in me reconsidering my perceptions.... do not get me wrong, I still have a very negative perception of sales people, etc... they are 1st cousins of our society and government which translates into people with no morality, integrity, loyalty, etc and who are greedy and only priorities are self serving .... I honestly believe Wendell is very sincere, honest and has true interest in the customer... Beck's customer service personnel and administrative personnel also demonstrate a true customer oriented attitude / approach... Wendell a very good salesman and person who I feel very comfortable talking too ... HE IS A GOOD PERSON !!! More

This was the first time I've ever felt FANTASTIC driving off a dealership lot! With every other experience I have had purchasing a car, I've always felt like something underhanded was going on or that I off a dealership lot! With every other experience I have had purchasing a car, I've always felt like something underhanded was going on or that I just wasted hours of time. Not this time. Wendell Dossett (at Beck Toyota) went above and beyond my expectations. I first called Wendell when I found the car I was looking for online. I explained to him that I have a two year old and very little free time. Bringing my daughter with me to the dealership while we discussed terms wasn’t an option. We covered many of the basic points over the phone and set up a time for me to come in the next morning. Then I threw another curve ball at Wendell – I would have less than two hours to get the deal done. From test drive to trade in to signing on the dotted line, Wendell was on it. He was literally running to make sure he had me out in time for my next appointment. He even went out into the rain (heavy HEAVY rain storm) so pull my trade in into the showroom so that I could get my daughter’s carseat and other items out of the car without getting drenched. He even pulled my new car up for me. And in less than two hours I was driving off the lot…humming, smiling ear to ear. The only regret that I have about my experience was not having more time with Wendell. He went into work early and made sure that I was out of there in time. It was excellence in customer service. Thanks to Wendell! More

My husband and I learned that our beloved 2006 Prius was declared "totaled" after what we thought was a fender-bender. We learned this a noon on Monday of this week. so off we went to our merry, marry fam declared "totaled" after what we thought was a fender-bender. We learned this a noon on Monday of this week. so off we went to our merry, marry familiar local Toyota dealer. but they had no New Prius cars. We were sad, to say the least. By that time it was after 5 on that fateful Monday. I started googling Toyota showrooms for our state--Indiana, plus Louisville and Cincinnati. I called three Indiana dealers. No Help. The fourth on I dialed was the number for Beck Toyota in Indianapolis. I had easily found on their web page that they had in stock three 2011 Prius II. The man who is Beck's Internet specialist responded. I described our problem: we need a new Prius III ASAP. He said he would call us back within a few minute. He need to look on the lot at a particular car. Within ten minutes we were talking once more. He had a Prius for us. We happily said "yes". We gave him a card number to hold it until the next day. We arrived. The car was waiting. We met Mr Dossett, gave Beck Toyota the money, signed the right papers, and drove it home yesterday early afternoon. We have bought many automobiles over the last 55 years, but this was the easiest and most professional--yet friendly--purchase we have ever made. Congratulations, Beck Toyota, for making what many times has been a horrible event into a trustworthy and comfortable buying experience. More

Easiest car buying experience I've ever had, and I bought quite a few! Wendell's communications were timely and accurate. No pressure at all to buy anything except exactly what I wanted. Price was extremely quite a few! Wendell's communications were timely and accurate. No pressure at all to buy anything except exactly what I wanted. Price was extremely competitive. I live on the north side of Indianapolis and gladly drove to the south side to purchase this car. I will gladly refer freinds to Beck Toyota and to Wendell when they want to buy a car. More

Wendell was great. he was knowledgable and prompt to answer any questions. we would work with him and Beck again in the future if necessary. i have purchased 2 vehicles from Beck and have had zero iss answer any questions. we would work with him and Beck again in the future if necessary. i have purchased 2 vehicles from Beck and have had zero issues witht this dealership. i would recommend this to anyone. More

Wendell responsed prompty to requests for information, and made himself available by phone and email. He was honest and clear with his quotes - including every charge we were to expect. He searched for and made himself available by phone and email. He was honest and clear with his quotes - including every charge we were to expect. He searched for the exact model/features my daughter wanted and did not try and talk us into a similar model on the lot. We will definelty consider Wendell at Beck when we shop for future vehicles. More

Wendell Dossett made the car buying process very easy. We received great pricing, great financing, and great customer service. Beck did not have the model with the options we were interested in purchasin We received great pricing, great financing, and great customer service. Beck did not have the model with the options we were interested in purchasing. They found a dealership who did and transferred the car in two days. We would buy from Beck again. More

We enjoyed working with Wendell Dossett, he had the car we were looking for and after a short test drive; we were driving it home. The whole process went extremely fast ans smooth. Great deal, great sales we were looking for and after a short test drive; we were driving it home. The whole process went extremely fast ans smooth. Great deal, great sales man and service. I highly recommend this dealership. More

I appreciated Wendell's method of doing business--straightforward and honest. We initially were in contact via email and phone, and there were no surprises after we drove more than 40 mile business--straightforward and honest. We initially were in contact via email and phone, and there were no surprises after we drove more than 40 miles to complete our purchase. I would definitely consider doing business with him again. Phil Doering More