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BMW of Westlake
Westlake, OH
4,841 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,841 reviews
October 22, 2025
Service is great. Fixed my car within a reason a blue time and did a good job Fixed my car within a reason a blue time and did a good job More
by tp0ckets
Verified CustomerEmployees Worked With
October 22, 2025
Easy, smooth transition, beautiful presentation for my car, and the mini lesson was great The customer service and follow through is excellent car, and the mini lesson was great The customer service and follow through is excellent More
by DANIELLEMLEONARD96
October 21, 2025
They are very helpful and knowledgable. Their help was quick and accurate. Thank you very much. Their help was quick and accurate. Thank you very much. More
by JBARRISH
Employees Worked With
October 21, 2025
They are attentive, proactive and very prompt. Service advisors are always very competent and will walk you thoroughly through all details Service advisors are always very competent and will walk you thoroughly through all details More
by jakeclemens
Employees Worked With
October 20, 2025
As always . Exceptional service and staff . Thank you ! Matt was awesome . Needless to mention Britney and John . Exceptional service and staff . Thank you ! Matt was awesome . Needless to mention Britney and John . More
by TarekDbouk
October 19, 2025
Wry easy lease turn in and new lease. Great customer service and knowledgable tech guy. Great customer service and knowledgable tech guy. More
by Andrea A.
October 18, 2025
I have always felt like everyone at BMW is helpful and knowledgeable. My car looks and runs great. knowledgeable. My car looks and runs great. More
by Jmlinsky
October 17, 2025
This was the best experience in buying a car ever. Kelly was just amazing and her customer Service outstanding!!! Not to mention the care they took making sure I knew how to operate all the bells in Kelly was just amazing and her customer Service outstanding!!! Not to mention the care they took making sure I knew how to operate all the bells in my new car. . More
by REALTORSANDYAUSTIN
October 16, 2025
Cory is excellent at customer service. I went in with what I thought was a 15 minute tire check and left with a rental in enough time to make my appointments for the day. Cory’s attentio I went in with what I thought was a 15 minute tire check and left with a rental in enough time to make my appointments for the day. Cory’s attention to detail is top notch More
by kkovach
Employees Worked With
