Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
5,351 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,351 reviews
August 30, 2026
Another seamless issue resolved quickly and efficiently. Matt was very helpful and communicative throughout the whole process Matt was very helpful and communicative throughout the whole process More
by DUDZIKNT
Employees Worked With
August 28, 2026
He went over everything they did with my car. He also answered a couple of questions I had about detailing. He also answered a couple of questions I had about detailing. More
by Mickeyatc
Verified CustomerAugust 27, 2026
Always a great experience. Customer service is exceptional, friendly and professional. Ha ha really. Always a great experience. Customer service is exceptional, friendly and pr Customer service is exceptional, friendly and professional. Ha ha really. Always a great experience. Customer service is exceptional, friendly and professional. Cory was amazing. When I arrived at 7:40 I explained to him that I needed to be out of there in 2 hours due to having to go to work. He said he would try very hard and he did. That made my experience even better. More
by DAISYJ1068
August 27, 2026
Good experience overall Would have like to have seen the car cleaned Spots on the car from not drying out after car wash i assume car cleaned Spots on the car from not drying out after car wash i assume More
by HKM
August 25, 2026
Easy to work with. On time. Liked getting videos of the work that was done On time. Liked getting videos of the work that was done More
by SANFORD3064
August 25, 2026
Always good to consistent service Friendly. On time. Thorough work. Professional Cory is great Excellent On time. Thorough work. Professional Cory is great Excellent More
by MLC
August 25, 2026
Quick and easy, Cory provided a thorough explanation on what was going to be done, and gave me a ETA on how long it could take, not only was it done in less time than provided but, they had my car outside, what was going to be done, and gave me a ETA on how long it could take, not only was it done in less time than provided but, they had my car outside, washed and ready to go right upfront. More
by ricmontanez
Employees Worked With
August 24, 2026
Great guy to speak with. Led me right to a client advisor and got my BMW of my dreams! Thanks to all. Led me right to a client advisor and got my BMW of my dreams! Thanks to all. More
by TWRANGER44
August 22, 2026
Great as always Great great great great Great great great great Great great great great great Great great great great More
by YAHYAHAMDAN
