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BMW of Westlake

Westlake, OH

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Employees
Reviews
Vehicles
4.8
5,429 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 5,429 reviews

October 28, 2026

Just purchased a beautiful low mileage 3 series from this dealership. The service and attention to detail was fantastic. I was treated with respect and dignity. I will not forget that. I highly recommend BMW More

by Michlos81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Delczeg Jr
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Nov 05, 2026 -

BMW of Westlake responded

Thank you so much for this wonderful review! We are thrilled to hear that you had such a fantastic experience purchasing your new low-mileage 3 Series with us. Providing a respectful, dignified, and detail-oriented experience is at the core of what we strive for every day, and knowing that we made a lasting positive impression means the world to our team. We truly appreciate your strong recommendation and look forward to supporting you and your BMW for years to come at BMW of Westlake!

October 27, 2026

Extremely easy to work with. People were very knowledgeable and responsive to my needs. Overall excellent experience. More

by SANTORATMA
Recommend Dealer
Yes
Employees Worked With
Matt Riley
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Nov 05, 2026 -

BMW of Westlake responded

Thank you for the fantastic review! We are delighted to hear that working with us was so smooth and that our team was knowledgeable, responsive, and attentive to your needs. Providing an overall excellent experience is always our goal at BMW of Westlake. We truly appreciate your business and look forward to serving you again in the future!

October 27, 2026

Kevin was great keep me updated all the time. Very friendly with me. I am a long time customer there More

by GONZALAL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2026 -

BMW of Westlake responded

Thank you so much for the wonderful review and your longtime loyalty! We are thrilled to hear that Kevin provided you with such friendly, attentive care and kept you well-informed throughout your visit. Building lasting relationships with valued clients like you is what we strive for every day. We will be sure to share your kind words with Kevin, and we look forward to taking great care of you for many years to come at BMW of Westlake!

October 27, 2026

Great experience no hassle or worry about my vehicle. I knew what I was having done would be done in a professional manner. More

by Crum.sean69
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
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Nov 05, 2026 -

BMW of Westlake responded

Thank you for the wonderful feedback! We are thrilled to hear that your experience was completely hassle-free and that you had full peace of mind leaving your vehicle in our hands. Delivering professional, trustworthy service every single time is what we strive for at BMW of Westlake.

October 27, 2026

I had a great experience at BMW of Westlake. Kevin Wagner was professional, friendly, and very helpful throughout the process. He made everything easy and took the time to answer my questions. I More

by SUBHIJR
Recommend Dealer
Yes
Employees Worked With
Kevin Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Wagner
Print
Nov 05, 2026 -

BMW of Westlake responded

Thank you so much for the fantastic review! We are thrilled to hear that Kevin provided you with such professional, friendly, and helpful service from start to finish. Making the process smooth and taking the time to answer every question is exactly what we strive for every day.

October 26, 2026

Staff was friendly and helpful. Short wait time. Any questions I had were answered. Pleased More

by KDILGERSPE
Recommend Dealer
Yes
Employees Worked With
Kevin Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Wagner
Print
Nov 05, 2026 -

BMW of Westlake responded

Thank you so much for the wonderful review! We are thrilled to hear that our staff made you feel welcome and supported, that your questions were answered thoroughly, and that you experienced a short wait time during your visit.

October 26, 2026

Great experience overall. Had an unexpected repair need and they squeezed me in and gave me a loaner. Completely exceeded expectations. Was very grateful they helped me More

by rgneumann17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 05, 2026 -

BMW of Westlake responded

Thank you so much for the outstanding review! We know how stressful unexpected repairs can be, so being able to squeeze you in seamlessly, get you into a loaner, and keep your day on track is exactly what we strive to do.

October 24, 2026

Best bmw dealership in Ohio , hands down , awesome people and atmosphere, I’ll always go there More

by DTAPAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 05, 2026 -

BMW of Westlake responded

Thank you so much for the incredible praise! Hearing that you consider us the best BMW dealership in Ohio means the world to our entire team. Creating an awesome, welcoming atmosphere and building lasting relationships with great people like you is what drives us every single day.

October 22, 2026

My car needed service and I stopped in and they took care of it immediately. Not a long wait and I was back on the road in less than 2 hours. More

by NANCIESMITH53
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McConville
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Nov 05, 2026 -

BMW of Westlake responded

Thank you so much for taking the time to share your review! We are thrilled to hear that our team was able to accommodate you right away and get your vehicle serviced and back on the road in less than two hours. Providing prompt, convenient, and reliable service is always our top goal at BMW of Westlake. We truly appreciate your business and look forward to serving you again in the future!

October 22, 2026

My experience with BMW of Westlake was absolutely excellent from start to finish! They went above and beyond by picking up my vehicle and dropping off a loaner, making the entire process incredibly c More

by LYFRIEBEL
Recommend Dealer
Yes
Employees Worked With
Kevin Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Wagner
Print
Nov 05, 2026 -

BMW of Westlake responded

Thank you so much for the outstanding review! We are thrilled to hear that our complimentary pick-up and drop-off loaner service made your visit so convenient and stress-free. Clear communication and meticulous attention to detail are top priorities for us, so knowing our team provided a seamless, exceptional experience from start to finish truly means the world.

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