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BMW of Westlake
Westlake, OH
4,099 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,099 reviews
August 10, 2024
Cory and Ian are super helpful and always have my back and the sales cashiers are very nice. Nice, clean lobby. and the sales cashiers are very nice. Nice, clean lobby. More
by GOODELLE
Verified Customer
August 09, 2024
Thanks for the great service and the communication provided for my vehicle repair. Andrew provided detailed about what was causing the issue with my vehicle and got it repaired in a timely manner. provided for my vehicle repair. Andrew provided detailed about what was causing the issue with my vehicle and got it repaired in a timely manner. More
by Sherryk4
Employees Worked With
August 08, 2024
It was a good experience working with this dealership. The transaction went very well. Very Knowledgeable. The transaction went very well. Very Knowledgeable. More
by njrsind
August 07, 2024
BMW of Westlake always keeps my car in check. Always on time too. They let me know when something will need to be done and howl long I can wait to get the next service done. Always on time too. They let me know when something will need to be done and howl long I can wait to get the next service done. More
by LORIDAG1229
Employees Worked With
August 06, 2024
Service was efficient and informatice. Service consultant was great. Much appreciate the loaner car availability. Service consultant was great. Much appreciate the loaner car availability. More
by Jon P.
Employees Worked With
August 06, 2024
Maintenance check up was completed in a timely matter and an upgraded car was provided an upgraded car was provided More
by Paula
Employees Worked With
August 06, 2024
Great service availability and customer service. They offer loaners and have a very comfortable area if you decide to wait for your vehicle. I really liked the video review of my vehicle service. It They offer loaners and have a very comfortable area if you decide to wait for your vehicle. I really liked the video review of my vehicle service. It reassured me of the service and of any future services I would need. More
by LPG3099
Employees Worked With
August 06, 2024
The device is consistently excellent. My questions, when I have them, are always answered immediately and thoroughly. My questions, when I have them, are always answered immediately and thoroughly. More
by L. Bloom
Employees Worked With
August 06, 2024
Great follow up and timely updates before during and after the scheduled service. Nice work after the scheduled service. Nice work More
by SDJANAS33
Employees Worked With
August 03, 2024
The BMW team was very attentive to our needs in our new X7. It was an enjoyable experience. We couldn’t have asked for a better nicer sales person than Jerry. X7. It was an enjoyable experience. We couldn’t have asked for a better nicer sales person than Jerry. More
by SUESAERNI
