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BMW of West Chester - Service Center
West Chester, PA
831 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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831 Reviews of BMW of West Chester - Service Center
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June 30, 2023
My service advisor was informative polite and very proactive in her handling of my situation. It made my service appointment a great experience proactive in her handling of my situation. It made my service appointment a great experience More
by Al Gary
Verified Customer
June 30, 2023
Both my wife and I's cars (X5 & X3) were serviced within a couple days of each other and both still have warning lights - ATM and Service We know have to schedule another appointment.! a couple days of each other and both still have warning lights - ATM and Service We know have to schedule another appointment.! More
by abc
Employees Worked With
June 30, 2023
Easy, relaxed professional service appointment. The staff is careful to explain what needs to be done. The waiting area and refreshments are welcome. The staff is careful to explain what needs to be done. The waiting area and refreshments are welcome. More
by dirkdurstein
Employees Worked With
June 30, 2023
Always a good experience. The staff is friendly, informative and honest. I know when my car goes in for service the work will be professionally handled and done right! The staff is friendly, informative and honest. I know when my car goes in for service the work will be professionally handled and done right! More
by Melissa27
June 30, 2023
My dealership is always responsive to my needs and requests. My car is always returned to me washed requests. My car is always returned to me washed More
by leggend
Employees Worked With
June 30, 2023
Nice job as usual. A trusted relationship for years. We drive past other dealerships to go to Otto’s. A trusted relationship for years. We drive past other dealerships to go to Otto’s. More
by usmc4irish
June 30, 2023
Timely and quaity servic Good Job as usual, I have always received excellent support and service. always received excellent support and service. More
by MDAVIS200
Employees Worked With
June 30, 2023
I have purchased vehicles from this dealership for over 20 years and I have always received excellent support and service. 20 years and I have always received excellent support and service. More
by dcalla2498
June 27, 2023
Franks follow up and communication was excellent. Supported by great technicians doing great work! I have a new car on order and look forward to service at Ottos Supported by great technicians doing great work! I have a new car on order and look forward to service at Ottos More
by leone3889
Employees Worked With
