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BMW of West Chester - Service Center

West Chester, PA

4.7
920 Reviews

920 Reviews of BMW of West Chester - Service Center

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January 13, 2024

I needed my inspection and emissions stickers replaced because of a windshield replacement. My car was inspected and stickers reissued. More

by Elise.simonian
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
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Jan 15, 2024 -

BMW of West Chester responded

We are pleased to hear were able to assist you effectively. Many thanks for choosing BMW of West Chester!

January 13, 2024

Excellent! ! Frank is a great advisor. I have known him for over 30 years. Great job More

by odipaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Adinolfi
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Jan 15, 2024 -

BMW of West Chester responded

We are gratified to hear you have been so pleased with the assistance delivered by Frank over the year. Many thanks from all of us here at BMW of West Chester!

January 13, 2024

Timely, answered my questions,'treat me with respect and quality vehicle service Did a great job More

by ksharad60
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Adinolfi
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Jan 15, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the respectful and timely assistance delivered by our service team. Many thanks from all of us here at BMW of West Chester!

January 13, 2024

They said car won't pass inspection & need 5K job done but part unavailable- my original dealership reviewed the report & said that problem does not fail inspection More

by meena1671
Recommend Dealer
No
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January 13, 2024

Very accommodating. Helpful. Everyone there is very friendly and willing to help with whatever you need . More

by b_k_hopkins
Recommend Dealer
Yes
Employees Worked With
Robert Madden
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Jan 15, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the accommodating assistance delivered by our team here at BMW of West Chester!

January 13, 2024

Excellent and thorough work done on a timely basis. All issues resolved while I waited which I appreciated More

by jbrac
Recommend Dealer
Yes
Employees Worked With
Joe Braccia
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January 13, 2024

Very professional Considerate. Took care of all my concerns. Probably will buy BMWs from this dealer from now on. More

by Brucebrickman
Recommend Dealer
Yes
Employees Worked With
Harold
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Jan 15, 2024 -

BMW of West Chester responded

Thank you for your kind words for the professional and considerate assistance provided by our service team. Many thanks for choosing BMW of West Chester!

January 13, 2024

Did not fix my problems. Made one worse. Did not fix my issues. Clearly didn't listen to my problem statements. More

by samualcc
Recommend Dealer
No
Employees Worked With
Melissa Gibson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
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Jan 15, 2024 -

BMW of West Chester responded

We regret to hear of your unresolved concerns. Please contact me directly at 610.399.8067 for further assistance. Rich Weller

January 13, 2024

Efficient and informative. We had questions about the tpms and they answered our questions. Thank you. Joe Izzi was the person that we worked with More

by Pb422
Recommend Dealer
Yes
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Jan 15, 2024 -

BMW of West Chester responded

Thank you for your wonderful compliments for the informative and efficient assistance delivered by Joe. Thanks again for choosing BMW of West Chester!

January 13, 2024

The entire team is knowledgeable and professional In how the treat customers Always great service More

by jim.sylvester2
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cosenza
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Jan 15, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the knowledgeable and professional performance delivered by our service team here at BMW of West Chester!

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