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BMW of West Chester - Service Center
West Chester, PA
923 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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923 Reviews of BMW of West Chester - Service Center
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January 15, 2024
Efficient and friendly It was a pleasure to have my vehicle serviced at bmw of west chester vehicle serviced at bmw of west chester More
by 7sapnas
Verified Customer
January 15, 2024
Gave a 1 because of the excessive texting. Please stop texting me!!!! Please STOP texting!!!!! Please stop texting me!!!! Please STOP texting!!!!! More
by btartar
January 15, 2024
FYI, I thought I filled out a survey but maybe this is a different one. Anyway great experience I've worked with Howard about 3 to 4 times and he's been awesome each time really takes time to explain what n different one. Anyway great experience I've worked with Howard about 3 to 4 times and he's been awesome each time really takes time to explain what needs to be done and why. Keeps me updated and just a really good guy. I'll see you next time. John Hunt, 2015 328i GT. More
by huntjw58
Employees Worked With
Harold
January 15, 2024
Professional and transparent My car was washed and vacuumed plus I didn't have to wait long for my car to be brought to me vacuumed plus I didn't have to wait long for my car to be brought to me More
by kelson03
January 15, 2024
Heather was very attentive and made sure I was well taken care of. Some of the best customer service I have experienced at any dealership. care of. Some of the best customer service I have experienced at any dealership. More
by madsciencemotorsports
Employees Worked With
Heather detritus
January 15, 2024
All right Overall good, waiting time was bad for rotating tires it took more than two hours with appointment tires it took more than two hours with appointment More
by coptic70
January 15, 2024
Heather is amazing. She took my car immediately. Help me fine a warranty did not have pay. She is caring, dedicated, empathetic and kind. She is very knowledgeable a She took my car immediately. Help me fine a warranty did not have pay. She is caring, dedicated, empathetic and kind. She is very knowledgeable about her job. Excellent and above I give her. She needs an award or a raise. More
by carmen
Employees Worked With
Heather DeRitis
January 15, 2024
Great service and follow through. We had an insurance claim and they were patient and worked with us to resolve any issues. We had an insurance claim and they were patient and worked with us to resolve any issues. More
by cancelmo
