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BMW of West Chester - Service Center
West Chester, PA
659 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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659 Reviews of BMW of West Chester - Service Center
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Verified Customer
June 30, 2023
Easy, relaxed professional service appointment. The staff is careful to explain what needs to be done. The waiting area and refreshments are welcome. The staff is careful to explain what needs to be done. The waiting area and refreshments are welcome. More
by dirkdurstein
Employees Worked With
June 30, 2023
Always a good experience. The staff is friendly, informative and honest. I know when my car goes in for service the work will be professionally handled and done right! The staff is friendly, informative and honest. I know when my car goes in for service the work will be professionally handled and done right! More
by Melissa27
June 30, 2023
My dealership is always responsive to my needs and requests. My car is always returned to me washed requests. My car is always returned to me washed More
by leggend
Employees Worked With
June 30, 2023
Nice job as usual. A trusted relationship for years. We drive past other dealerships to go to Otto’s. A trusted relationship for years. We drive past other dealerships to go to Otto’s. More
by usmc4irish
June 30, 2023
Timely and quaity servic Good Job as usual, I have always received excellent support and service. always received excellent support and service. More
by MDAVIS200
Employees Worked With
June 30, 2023
I have purchased vehicles from this dealership for over 20 years and I have always received excellent support and service. 20 years and I have always received excellent support and service. More
by dcalla2498
June 27, 2023
Franks follow up and communication was excellent. Supported by great technicians doing great work! I have a new car on order and look forward to service at Ottos Supported by great technicians doing great work! I have a new car on order and look forward to service at Ottos More
by leone3889
Employees Worked With
June 27, 2023
Loaners were all taken. I knew that when I dropped off the car. So I said it's fine I'll come back at the end of the day. At 4;00 Melissa called my car is not done - a fuel I knew that when I dropped off the car. So I said it's fine I'll come back at the end of the day. At 4;00 Melissa called my car is not done - a fuel sensor they are working on some testing. I said well I need a ride then to my grandsons where I am supposed to be at the end of the day. Immediately. No problem. We have no an available drivers. I'll send u an Uber. Within a 1/2 of that call -- Uber was in the driveway. Amazing service. More
by mccordeb
June 25, 2023
Easy scheduling, convenient loaner, great communication, fast service, inspection discount, I will buy my next car here because of the service department fast service, inspection discount, I will buy my next car here because of the service department More
by melfitz86
