BMW of West Chester - Service Center

Bill Cosenzo is very professional 5 star+recommended on all his services and is awsome!! all his services and is awsome!! More

Great service and attention to us as our repair was an emergency need. Everyone was responsive and helpful getting us what we needed emergency need. Everyone was responsive and helpful getting us what we needed More

Great job - What a team! They are the best!! The dealership is always clean, and everyone is so kind and helpful. They are the best!! The dealership is always clean, and everyone is so kind and helpful. More

Buying my 4th BMW from here. Quick easy painless And more word’s because I need 15 Quick easy painless And more word’s because I need 15 More

Car was well taken care of and work was timely. Very nice atmosphere. Freindly prople Very nice atmosphere. Freindly prople More

The service department is truly amazing and the prices are very fair and the work is done in a timely fashion are very fair and the work is done in a timely fashion More

The service rep, Heather, did not look to execute matters and I needed to ask management directly for details and explanations that she should have automatically sought... Didn't feel like a valued customer and I needed to ask management directly for details and explanations that she should have automatically sought... Didn't feel like a valued customer at all. The manager, Dave, was terrific and answered all questions and assisted with the matter and it made me feel like a VIP customer, which I am. If I am not considered a VIP customer then no need for me to use the service. Thanks More

Bill was awesome. You need more service reps like him. He was great to work with. You need more service reps like him. He was great to work with. More

Melissa was great to work with and always has been. She listens to our concerns and when we have a question or two she is quick to get back to us if she doesn't know the answer. You should be proud to She listens to our concerns and when we have a question or two she is quick to get back to us if she doesn't know the answer. You should be proud to have her on your Team. More

Lengthy time to wait for loaner car, about 6 weeks to make appointment! Otherwise, a little slow to perform minimal service, my car was there all day. make appointment! Otherwise, a little slow to perform minimal service, my car was there all day. More