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BMW of West Chester - Service Center

West Chester, PA

4.7
625 Reviews

625 Reviews of BMW of West Chester - Service Center

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July 25, 2023

I appreciate making the appointment for my inspection on my behalf, and providing a loaner car. More

by becka_ioele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2023

The staff is knowledgeable and pleasant to work with. Never have any major issues with anything. More

by rbb6757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather DeRitas
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July 25, 2023

Great service. . everything explained in video.. miss my previous guy Rob. Have had car services for almost 4 years there very satisfied More

by ahellrung456
Recommend Dealer
Yes
Employees Worked With
Can't remember his name black gentleman
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July 25, 2023

Everyone is pleasant and attentive to my needs. They make the experience very easy under sometimes stressful times. More

by awolstraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2023

Always kept me up to date on service with video and pricing Great guy the service rep More

by legal0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My rep is not noted above
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July 25, 2023

Very responsive and communication was top knotch. Atmosphere very beautiful, clean and organized. Bill was in contact with me throughout the entire process. I only had 1 issue and scratch on center c More

by sandylorraine89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2023

Did great job on my 1996 840 ci not everyone can work on this car More

by rmillermidbelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

BMW of West Chester responded

We are pleased to be able to assist you in continuing to enjoy all your 840ci has to offer. Many thanks for choosing BMW of West Chester!

July 13, 2023

Service is too expensive $400 for two filter and an oil change is too much. More

by pauldewan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jul 14, 2023 -

BMW of West Chester responded

As consumers ourselves we understand the desire to contain the cost of repairs and maintenance. Please watch for our service and parts special offers on our website as well as by email and postal mail. Delivering value for you is always our goal here at BMW of West Chester!

July 11, 2023

As usual everything goes well and staff are helpful coordinated friendly courteous and kind and obedient. More

by MJLAND66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the friendly and courteous and friendly performance of our service team. Many thanks for choosing BMW of West Chester!

July 10, 2023

All work done and an extra look was taken for some problems for my X3 And my wife’s 540 was the same. We will be back More

by Wball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team on your X3 and 540. Thank you for choosing BMW of West Chester!

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