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BMW of West Chester
West Chester, PA
2,932 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,932 reviews
January 13, 2024
Always, excellent! Great Hospitality & friendly service. Always good communication and warm welcoming greetings. Always, excellent! Great Hospitality & friendly service Great Hospitality & friendly service. Always good communication and warm welcoming greetings. Always, excellent! Great Hospitality & friendly service. Always good communication and warm welcoming greetings. Definitely A Five Star Experience! More
by droberson92
Verified Customer
January 13, 2024
The entire team is knowledgeable and professional In how the treat customers Always great service the treat customers Always great service More
by Jim.sylvester2
January 13, 2024
Great people in every department. Solid service. This dealership is, on its own, a reason to buy a BMW. Solid service. This dealership is, on its own, a reason to buy a BMW. More
by JM
January 13, 2024
Timely, answered my questions,'treat me with respect and quality vehicle service Did a great job quality vehicle service Did a great job More
by ksharad60
January 13, 2024
Great reception and willingness to help Everyone I met there was willing to help me. The service advisor took his time to explain what is happening and made excellent recommendations about what I should d there was willing to help me. The service advisor took his time to explain what is happening and made excellent recommendations about what I should do to keep me safe on the road More
by FATUAHENE
January 13, 2024
It was fantastic… Our sales person. Lauren was absolutely wonderful. We were from Bethlehem Pennsylvania and she was so organized and helpful Lauren was absolutely wonderful. We were from Bethlehem Pennsylvania and she was so organized and helpful More
by fgt2
January 13, 2024
I always get excellent customer service Bill is attentive in making sure the repairs needed are done correctly in making sure the repairs needed are done correctly More
by edschmid
January 13, 2024
The problem with my car still persists. It is brand new and has a mechanical issue that service did not fix simply because they couldn't 'hear it.' This is unacceptable. It is brand new and has a mechanical issue that service did not fix simply because they couldn't 'hear it.' This is unacceptable. More
by GRAVITY0211
