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BMW of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
2,768 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,768 reviews

January 17, 2024

30 k check up. No issues. Returned on time. Video was helpful. So far so good More

by jrbonds757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
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Jan 18, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team and found the technician video helpful. Many thanks for choosing BMW of West Chester!

January 16, 2024

Very pleasant Knowledgeable sales staff and helpful genius Clear understanding of the products and BMW systems More

by dlmsail
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gately
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Jan 16, 2024 -

BMW of West Chester responded

Providing you with the knowledge you need is key to our mutual success and your enjoyment of your new BMW! Thank you for choosing BMW of West Chester!

January 16, 2024

Lauren was a tremendous help in our buying experience. She understood our needs and went out of her way to be accommodating and provide us options that would fit us. she went the extra mile, even going so More

by Linlint12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

BMW of West Chester responded

We are thrilled to hear you were so pleased with the accommodating and communicative purchase experience delivered by Lauren. Many thanks for choosing BMW of West Chester!

January 16, 2024

My experience at the dealer has always been exceptional! I would highly recommend West Chester BMW and more than likely purchase my next car from WC BMW. More

by TOMKOMP
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cosenza
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Jan 16, 2024 -

BMW of West Chester responded

Thank you for your wonderful compliments for our team here at BMW of West Chester!

January 16, 2024

Great service and experience as always at this location. This was my first time with Bill and was still great More

by raoul27th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of West Chester responded

We are delighted to hear you enjoyed working with Bill on your recent service visit. Many thanks again for choosing BMW of West Chester!

January 16, 2024

The team worked together to make me happy in an extremely difficult situation! Thanks for all your help More

by floquad
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Gately
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Madden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Griffith, Jordan Adams, Cameron Allen
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Jan 17, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our team here at BMW of West Chester!

January 16, 2024

Easy as usual. Waiting area is comfortable and car was ready fairly quickly Coffee machine is a nice touch More

by AB
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
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Jan 17, 2024 -

BMW of West Chester responded

We are delighted to hear you found our customer lounge a pleasant place to wait while your vehicle was being serviced. Many thanks for choosing BMW of West Chester!

January 16, 2024

Always a pleasure with service at BMW of West Cheater . The staff is courteous and helpful More

by taccim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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Jan 17, 2024 -

BMW of West Chester responded

We are always delighted to hear you were so pleased with the performance of our service team. Many thanks from all of us here at BMW of West Chester!

January 16, 2024

Great service and very professional The whole experience was wonderful. Definitely appreciated the video they sent me of my car being inspected. More

by mmost6422
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cosenza
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Jan 17, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the professional performance of our service team and found the technician video informative. Many thanks for choosing BMW of West Chester!

January 16, 2024

Could not be better I'm satisfied Thank you I said it all NO Enough ....and you wonder why I will stop answering these surveys More

by MVADASZ0
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
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