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BMW of West Chester

West Chester, PA

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Employees
Reviews
Vehicles
4.8
2,768 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,768 reviews

January 19, 2024

We recently purchased a certified BMW 540. We live in Md and this is our second purchase from Scott. When we arrived the vehicle was in the showroom for an inspection as it was a snow day. T More

by Bobmarano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Montesano
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Jan 22, 2024 -

BMW of West Chester responded

We are truly gratified to hear you have once again been so pleased with the purchase experience delivered by Scott. We truly appreciate the distance you travel to do business with us here at BMW of West Chester!

January 19, 2024

This car-buying experience was the best ever! The salesperson was professional, accommodating, and knowledgeable. There was absolutely no pressure, no hype, no typical car salesman nonsense. W More

by ksal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Montesano
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Jan 22, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the professional and accommodating purchase experience delivered by Robert. Many thanks from all of us here at BMW of West Chester!

January 19, 2024

Organized . .. good communication ... great service I believe the previous 4 words suffice and are good summary More

by HooyXYZ
Recommend Dealer
Yes
Employees Worked With
Heather
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Jan 22, 2024 -

BMW of West Chester responded

Thank you for your wonderful compliments for the performance of our service team from all of us here at BMW of West Chester!

January 19, 2024

I found the experience to be very good, courtesy, respectful, reliable. Service with a smile, they gave me a loaner. Excellent.. More

by rh31060
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
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Jan 22, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the respectful and courteous performance of our service team. Many thanks from all of us here at BMW of West Chester!

January 18, 2024

Greeted quickly upon arrival. Car returned washed and in good condition. Delivered same day as promised. More

by jeannine.scope
Recommend Dealer
Yes
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Jan 18, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the efficient performance of our service team. Many thanks for choosing BMW of West Chester!

January 18, 2024

Had nice experience while I waited for my vehicle during service appointment. Nice waiting area with free WiFi and coffee and snacks. Plus forgot check out some nice cars in showroom More

by petetucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

BMW of West Chester responded

We are delighted to hear you were able to enjoy the convenience of waiting here at our facility while your vehicle was being serviced. Many thanks from all of us here at BMW of West Chester!

January 18, 2024

No pressure no hype. Responsive to questions and requests. A seamless buying experience Knowledgeable and patient More

by MFBEERS
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
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Jan 19, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the seamless and responsive purchase experience delivered by our team here at BMW of West Chester!

January 18, 2024

Friendly, professional, accommodating, and knowledgeable staff. Excellent customer service with attention to detail. From top to bottom, everyone from sales to service is Friendly, professional, accommodati More

by Jjkaisner7
Recommend Dealer
Yes
Employees Worked With
Harold Harris
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Jan 19, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the friendly and accommodating performance of our service team. Many thanks for choosing BMW of West Chester!

January 17, 2024

The best dealership I have visited so far. Purchased Mercedes Benz and Acura before. Right attitude no pressure and respect to potential customers. More

by onlineknowhow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Montesano
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Jan 18, 2024 -

BMW of West Chester responded

We are thrilled to hear you were so pleased with the purchase experience delivered by our team here at BMW of West Chester!

January 17, 2024

Set up appointment on line Service department was very efficient and thorough Overall nice and easy experience More

by sghricik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Jan 18, 2024 -

BMW of West Chester responded

Thank you for your wonderful compliments for the efficient and thorough performance of our service team. Many thanks again for choosing BMW of West Chester!

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