Back

BMW of West Chester

West Chester, PA

4.8
2,729 Reviews
Contact Dealership

1275 Wilmington Pike

West Chester, PA

19382

Directions

By Type

Showing 2,729 reviews

February 05, 2024

The sales representative- Lauren Pierce is one of the best customer service rep I have ever met. The dealership team are are all excellent, very polite, excellent communication skills, and very patient e More

by maddieconteh1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the great communication delivered by Lauren on your recent purchase. Many thank from all of us here at BMW of West Chester!

February 04, 2024

Exceeded my expectations and very convenient I have 2 BMWs. I can take them anywhere for an oil change and state inspection. I choose to take them here because of the consistency in service and expectati More

by Bgrap007
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
Feb 05, 2024 -

BMW of West Chester responded

We are truly gratified to hear you have been so pleased with the convenience and consistency delivered by our service team. Many thanks for choosing BMW of West Chester.

February 04, 2024

Lauren was a great resource. She worked with us quickly to find the X3 that was right for us. Great experience! More

by Rak09
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

BMW of West Chester responded

We are delighted to hear Lauren delivered a great purchase experience for you. Many thanks from all of us here at BMW of West Chester!

Feb 06, 2024 -

BMW of West Chester responded

We are delighted to hear Lauren delivered a great purchase experience for you. Many thanks from all of us here at BMW of West Chester!

February 03, 2024

Cameron was very knowledgeable and very friendly. He shared helpful insight and information. Fantastic experience and definitely recommend connecting with him after getting a new BMW. More

by ksal
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
Feb 05, 2024 -

BMW of West Chester responded

We are delighted to hear Cameron delivered the knowledgeable and friendly delivery experience we always strive for. Many thanks for choosing BMW of West Chester!!

February 02, 2024

This dealership is clean, bright, and, breautifully designed. I appreciate the work spaces, offering of the Wi-Fi, and the welcomed snacks and assortment of coffe, juice, and water. More

by Adrienneh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Blubello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

BMW of West Chester responded

We are pleased to hear you enjoyed the convenience of our facilities while waiting for your vehicle to be serviced. Many thanks for choosing BMW of West Chester!

February 01, 2024

Second car purchased from Justice. Great experience both times. Would definitely recommend Justice and BMW of West Chester. More

by Dinalisag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

BMW of West Chester responded

We are delighted to hear you once again have been so pleased with the purchase experience delivered Justice. Many thanks again for choosing BMW of West Chester!

February 01, 2024

Excellent experience with dealership and sales person. All aspects of the paperwork went smoothly. Al of my questions were answered promptly and with detailed explanations. More

by Robertgearhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Montesano, Jordan Adams
Feb 02, 2024 -

BMW of West Chester responded

We are thrilled to hear your were so pleased with the knowledgeable purchase assistance delivered by our team here at BMW of West Chester!

February 01, 2024

I was at the dealership waiting for my X3 inspection and emissions and saw a certified preowned X4 in the showroom. I asked Scott about it. He took the time to show me the car, I test drove it and he quickl More

by CJEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Montesano
Feb 01, 2024 -

BMW of West Chester responded

Outstanding! We are thrilled to hear Scott was able assist you and your sister so efficiently and professionally. Many thanks from all of us here at BMW of West Chester!

February 01, 2024

Fast, professional & efficient service. Frank and Bill were respective of my time. Thank you both More

by George T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

BMW of West Chester responded

We are delighted to hear you have been so pleased with the efficient performance delivered by Bill, Frank and our team here at BMW of West Chester!

February 01, 2024

When I was there years ago, they were very helpful with the purchase & trade in of my car. I love my car. More

by Par1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

BMW of West Chester responded

We are delighted to hear you are continuing to enjoy your BMW ownership experience. Many thanks from all of us here at BMW of West Chester!

...
62
...