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BMW of West Chester
West Chester, PA
2,728 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,728 reviews
March 07, 2024
Scott Gately is exceptional, knowledgeable, accommodating and highly professional! It was a true pleasure to work with him and I couldn't recommend him more when purchasing a car! The entire process was top and highly professional! It was a true pleasure to work with him and I couldn't recommend him more when purchasing a car! The entire process was top notch! The delivery process was great and really made me feel connected to the car before I drove off the lot. Thank you, Scott for bringing me such joy and satisfaction! More
by Lizhcobb
Employees Worked With
Verified CustomerMarch 05, 2024
Easy drop off and kept me informed of work being performed- quick checkout - car returned clean performed- quick checkout - car returned clean More
by rdwsmw
Employees Worked With
March 05, 2024
Joe and team are always courteous and professional during visits, loaners are always nice and clean or if waiting in the lounge it has plenty of amenities and easy to work remotely from. visits, loaners are always nice and clean or if waiting in the lounge it has plenty of amenities and easy to work remotely from. More
by DYLAN.FEWELL7
Employees Worked With
Joe Izzi
March 05, 2024
BMW made my appointment very easy. They were courteous and kind making my experience very nice…..but very pricey💸💸 They were courteous and kind making my experience very nice…..but very pricey💸💸 More
by kimmiskowic
Employees Worked With
March 04, 2024
Great customer service! Specially sales rep Kyle went above and beyond for my purchase and explain the whole process Specially sales rep Kyle went above and beyond for my purchase and explain the whole process More
by Zahid
Employees Worked With
March 04, 2024
Very easy to work with, prompt communications, and service exactly as expected. Drop off and pick up were also very easy. Dropped off overnight and left the key for the earliest service appointment th service exactly as expected. Drop off and pick up were also very easy. Dropped off overnight and left the key for the earliest service appointment the next morning. More
by clgray07
Employees Worked With
March 03, 2024
Thanks for helping with an out of town customer with a car that had not yet arrived at the dealership. car that had not yet arrived at the dealership. More
by chu
Employees Worked With
February 29, 2024
Ralph and Noel were great from start of conversation to delivery of my new car. Can definitely recommend BMW of west Chester. delivery of my new car. Can definitely recommend BMW of west Chester. More
by DavParag
