BMW of West Chester

Outstanding service. All questions answered The service work is explained in simple terms and then I was kept informed of the status of work as it progressed. All questions answered The service work is explained in simple terms and then I was kept informed of the status of work as it progressed. More

Scott could not have made buyingbprocess any easier. And, in and out in about an hour. And, in and out in about an hour. More

Fast courteous, no problems Very nice experience good people to work for will get my car serviced there again people to work for will get my car serviced there again More

Clean, fast, professional and courteous. I am a long time customer. I recommend them to my friends. I am a long time customer. I recommend them to my friends. More

Lauren was the greatest! ! Thank you so much Lauren for Your personal and Professional help with purchasing my new 2023 BMW x 3. From the time I started with my online search ! Thank you so much Lauren for Your personal and Professional help with purchasing my new 2023 BMW x 3. From the time I started with my online search to driving my beautiful car from the dealership You were amazing.. Caring and so helpful. Love my new car. Thanks so much😃😎😃 More

A great experience from start to finish. I first contacted the dealership via online chat - Scott answered quickly, snapped a few pictures of the X5 for me, and then we quickly made the mov I first contacted the dealership via online chat - Scott answered quickly, snapped a few pictures of the X5 for me, and then we quickly made the move to text message. When we visited a few days later, and the subsequent visit, the car was parked eloquently inside, ready for us to check it out and drive away. We reserved it with a card, which they made a super simple process - we then paid in full a few days later using wire transfer, which was quick and easy. Overall a very easy, modern, and stress free purchasing experience - made possible by both a great dealership and by Scott. Thank you, we’ll be back again! More

Our experience at Otto’s was truly a white glove experience. From the moment we walked in to driving the car home, I felt as if each person went over and beyond to ensure we had a memorable buying e experience. From the moment we walked in to driving the car home, I felt as if each person went over and beyond to ensure we had a memorable buying experience and felt comfortable and respected through the entire process. More

My sales person, Lauren Snyder, was efficient and thorough. 2nd car with BMW. Pleased with service. thorough. 2nd car with BMW. Pleased with service. More

I’ve visited this dealership in the past and what it is today, is amazing. Clean and friendly people who are all willing to help! today, is amazing. Clean and friendly people who are all willing to help! More

We recently leased a new BMW X3 from BMW of West Chester and had the privilege of again working with Dan Stangl our sales professional and Noel Montesano our financial services advisor. From the moment we e and had the privilege of again working with Dan Stangl our sales professional and Noel Montesano our financial services advisor. From the moment we entered the dealership to the day of delivery, we were treated in a professional and caring manner. We have another BMW Dealership closer to our home but decided to again lease our vehicle at BMW of West Chester due to the tremendous knowledge and service provided to us. We would highly recommend this team for your next purchase or lease. We are so happy to have again chosen this great team and dealership!!!! More