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BMW of West Chester
West Chester, PA
2,710 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,710 reviews
June 24, 2024
I was very satisfied with the whole process from scheduling to finish. Everyone was very professional and respectful. Explained everything clearly and provided updates periodically. 😊 scheduling to finish. Everyone was very professional and respectful. Explained everything clearly and provided updates periodically. 😊 More
by mimisandhu63
Verified CustomerEmployees Worked With
June 23, 2024
Smooth transaction, no surprises. Everything was as described and went as expected. Three more words Everything was as described and went as expected. Three more words More
by mcdaniel.matt
Employees Worked With
June 22, 2024
Nice dealership. A little disappointed on touch ups that needed to be done on the suv A little disappointed on touch ups that needed to be done on the suv More
by Jaykashuba
June 22, 2024
We had an excellent experience at BMW Of West Chester and specifically with our salesmen Justice. The service was top notch. The vehicle is in excellent condition and having purchased now my 6th BMW, this specifically with our salesmen Justice. The service was top notch. The vehicle is in excellent condition and having purchased now my 6th BMW, this was by far the best process we have had. I would encourage anyone looking to buy the ultimate driving machine to visit this dealership. They took great care of us. They were very accommodating of our needs. They were not pushy but were very professional and supportive throughout the process. This was a perfect early birthday present! Thank you so much Justice. More
by Ebdavis3
June 21, 2024
For almost a year I was planning to buy a car. I went to few dealerships but was not satisfied with the customer service. Finally I went to BMW of West Chester and Mr. Robert Madden attended to I went to few dealerships but was not satisfied with the customer service. Finally I went to BMW of West Chester and Mr. Robert Madden attended to us. He was very courteous and friendly and professional at the same time. He made our buying process simple and smooth. We wish all the great staff at BMW of West Chester a great success, thank you! More
by nisar3599
Employees Worked With
June 20, 2024
Great service as is typical of our service advisor Melissa G. and prompt and effective repairs at a reasonable price. Melissa G. and prompt and effective repairs at a reasonable price. More
by jason.showers
Employees Worked With
June 20, 2024
All of the staff at BMW of west chester are awesome! Ive never dealt with a better outfit. Ive never dealt with a better outfit. More
by SilverX5Whisler
Employees Worked With
Other Employees :
Noel Montesano
June 19, 2024
Great job - wonderful experience. This was my second purchase in last six months. Smooth, simple, professional. This was my second purchase in last six months. Smooth, simple, professional. More
by drsalladino
June 19, 2024
Staff, specifically Harold was knowledgeable, courteous and friendly. It was a great experience and I intend to service my vehicle here in the future. and friendly. It was a great experience and I intend to service my vehicle here in the future. More
by cfwalton
Employees Worked With
Harold Harris
June 19, 2024
Smooth and enjoyable process from start to finish. I really appreciated Justin’s professionalism, honesty, and excellent communication skills throughout the process I really appreciated Justin’s professionalism, honesty, and excellent communication skills throughout the process More
by Cortie
Employees Worked With
