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BMW of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
2,644 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,644 reviews

June 07, 2024

Prices for parts and labor are astronomical. I can't afford to have cars repaired at this service center. More

by STRNGPLKR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

BMW of West Chester responded

As consumers ourselves we certainly understand the desire to contain the cost of repairs and maintenance to the most reasonable degree possible. When your service needs require the expertise of our factory trained technicians using genuine BMW parts with a 2 year unlimited mileage warranty we can offer an excellent value for you.

June 07, 2024

Howard was great. Howard was responsive. Howard took care of my needs and made sure i was happy Tom Peters More

by PETERST71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Harris
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Jun 10, 2024 -

BMW of West Chester responded

Thank you for your wonderful compliments for the responsive service experience delivered by Harold. Many thanks for choosing BMW of West Chester!

June 06, 2024

We called and they got right on it . .. Excellent and Very Responsive Service!!! Hight Recommended ... More

by georgewhobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Nofsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

BMW of West Chester responded

We are delighted to hear we were able to assist you so efficiently and effectively. Many thanks for choosing BMW of West Chester!

June 05, 2024

Phil was amazing I’ve bought a few cars from him and he never disappoints. He gets me the best deal and has become more than just my car sells men he is family. I only buy cars from him the very best. Go t More

by Laydee S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Milewski
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Jun 06, 2024 -

BMW of West Chester responded

We are thrilled to hear Phil has continued to deliver a great purchase experience for you. Many thanks from all of us here at BMW of West Chester!

June 04, 2024

One of my best experiences buying a vehicle! Justice was very easy to work with, always followed up and went the extra mile to make sure it was a smooth process. Thank you! More

by Lsavidge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 03, 2024

Great service. Ontome and regular updates. no unwanted upsell. Very knowledgeable and courteous service team. Easy appointment and loaner provided. More

by cnraghu19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the knowledgeable and courteous performance of our service team. Many thanks from all of us here at BMW of West Chester!

June 03, 2024

Great service from the time my wife and I entered the door. We were lucky enough to have Lauren Pierce as our sales person and she did not disappoint! She even helped customize our X5 to meet our pers More

by cdmckinney2003
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

BMW of West Chester responded

We are thrilled to hear you were so pleased with the attentive purchase experience provided by Lauren. Many thanks from all of us here at BMW of West Chester!

June 01, 2024

Ian was fantastic! Super honest, quick to reply and worked with us to get the BMW we wanted for our family. We are in Charlotte NC so a remote purchase can be tricky bu More

by scott.peterson210
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

BMW of West Chester responded

We are are delighted to hear Ian was able to help you purchase your desired vehicle from a distance with confidence. Many thanks for choosing BMW of West Chester!

May 31, 2024

Car was taken care of properly and cleaned up nicely. Very thorough check of the car and specially liked having video clips showing it. Keep up the great work! More

by JAYLIZARDO
Recommend Dealer
Yes
Employees Worked With
Jimmy, from se, Harold Harris
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May 31, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team and found the technician video informative. Thank you for choosing BMW of West Chester!

May 30, 2024

Very friendly and very helpful for me and I will definitely recommend to everyone I know thank you very much for all of people working in this dealership More

by michel19148
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the friendly and helpful purchase experience delivered by our team. Many thanks again for choosing BMW of West Chester!

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