BMW of West Chester

Very pleased with our experience with Ottos BMW. We have been a customer since 2004 and they have always exceeded our expectations, thanks for a great car and continued spectacular service! been a customer since 2004 and they have always exceeded our expectations, thanks for a great car and continued spectacular service! More

Scott's professionalism was fantastic for 2019 X6 we purchased. He has done everything right since the first call we had and driving 2 hours to the dealership from NY was well worth it. Every detail he purchased. He has done everything right since the first call we had and driving 2 hours to the dealership from NY was well worth it. Every detail he provided on the phone was accurate and the whole purchase was under an hour including the test drive. Their prices are fair and the customer experience they provide is superb. I will certainly come back when it is time to buy another one. More

SECOND TO NONE! I have been a BMW customer all over the world- to include Germany, Australia, and Hawaii- and the services provided by Otto's are absolutely outstanding in every department, EVERY TIME. world- to include Germany, Australia, and Hawaii- and the services provided by Otto's are absolutely outstanding in every department, EVERY TIME. Ian Welsh is very professional, friendly, knowledgeable, and could not have made the trade in process any easier. More

This was our first experience buying from Otto's BMW. The whole process was smooth. Brian was extremely attentive and efficient in coordinating the purchase including taking care of some post-purchase issues whole process was smooth. Brian was extremely attentive and efficient in coordinating the purchase including taking care of some post-purchase issues. More

Ian was extremely professional and super easy to work with. In addition, he was very responsive and made our buying experience effortless. I'd recommend both him and Otto's to anyone interested in purc with. In addition, he was very responsive and made our buying experience effortless. I'd recommend both him and Otto's to anyone interested in purchasing a BMW! More

Brian’s no pressure attitude and straightforwardness created an efficient and successful car buying experience. No matter if it was financial details or car specifications Brian was there to assist and created an efficient and successful car buying experience. No matter if it was financial details or car specifications Brian was there to assist and answer any question we had. It made it a pleasurable experience with zero hassle. Brian sold us on an incredible BMW. Noel made signing the contracts a pleasant experience and was extremely helpful discussing the documentation. Otto’s not only offers incredible automobiles but has an amazing staff to pair with it. More

This was my first ever experience buying a BMW and Robert Madden was extremely professional, knowledgeable in all areas! And Noel Montesano made is super easy to sign all the documents. The whole buying expe Madden was extremely professional, knowledgeable in all areas! And Noel Montesano made is super easy to sign all the documents. The whole buying experience was excellent and the staff made my wife and I super comfortable through the whole process. 5 stars to the Otto's BMW and I am looking forward to buying my wife X3 from them in the very near future! Thank you Robert! More

Ian made the transition from my old car pretty seamless. I'm pretty busy & he was able to get me in the 2021 m850i in just one visit. This is the second car I purchased here in less than five years. I dont I'm pretty busy & he was able to get me in the 2021 m850i in just one visit. This is the second car I purchased here in less than five years. I dont remember the whole teams names, but they were efficient at what they did. I like the fact that I wasn't up-sold on anything I didn't need. More

Ian & Wilmer were fantastic, made the purchase of my wife's 430 coming off lease a breeze couldn't be happier with my choice to do business with them wife's 430 coming off lease a breeze couldn't be happier with my choice to do business with them More

Just did our third deal with Ian in the last 4 years (4th with the dealership). Ian is a customer focused, relationship oriented professional. He always makes it easy to be happy with a major purchase. A with the dealership). Ian is a customer focused, relationship oriented professional. He always makes it easy to be happy with a major purchase. Also can't say enough about the service team and Kevin P. We're Otto's customers because of these 2 pros. More