BMW of West Chester

Everyone at Otto’s goes above and beyond to make your car-buying experience seamless. Special shout out to Ian for all the work he did for me! Thank you again! car-buying experience seamless. Special shout out to Ian for all the work he did for me! Thank you again! More

I couldn’t have asked for a better experience with leasing my new X3. The process was so easy from start to finish and I was treated so professionally. Ian Martin deserves special recognition. I know leasing my new X3. The process was so easy from start to finish and I was treated so professionally. Ian Martin deserves special recognition. I know that Ian worked hard behind the scenes to make sure everything was perfect, and his reaching out to my insurance company to make sure they had all the updated information was much appreciated. I never felt pressured to make a decision and on top of it all, I felt that I got a great deal. I wouldn’t even think about going to another dealer for my BMW! More

Class act from the minute we walked in. Very professional and easy to work with. Met all expectations and the sales process was very easy. and easy to work with. Met all expectations and the sales process was very easy. More

Everyone at Otto’s is professional, courteous and friendly. Special shout-out to Scott Gately in Sales and Kevin Pinkerton in Service. They are the reason I keep doing business Otto’s! friendly. Special shout-out to Scott Gately in Sales and Kevin Pinkerton in Service. They are the reason I keep doing business Otto’s! More

Mohammed was amazing to work with. I appreciate his diligence and being respectful of my time. He is one of the best salespersons I have worked with and appreciated that he didn’t harass me with mult diligence and being respectful of my time. He is one of the best salespersons I have worked with and appreciated that he didn’t harass me with multiple phone calls or texts to land the sale. I also appreciated how thorough he was to show me all the features in my new Series 3. Highly recommend him!! - More

My experience with Jay Miller, our Client Advisor and Otto's BMW in West Chester was the best I ever had in my many years of buying and leasing automobiles. The dealership is spotless, everyone is extre Otto's BMW in West Chester was the best I ever had in my many years of buying and leasing automobiles. The dealership is spotless, everyone is extremely professional, and Mr. Miller and his associates in Finance, Service, and Parts went above and beyond to make my lease experience for my 2021 X3 M40i perfect from beginning to end. This was my first time at Otto's BMW but it certainly will not be my last! Best in the area!! More

I cant say enough about how awesome my experience was with Otto's. I was treated very well from the time I walked in the door until the time I left. I cant than the staff there enough for how great my e with Otto's. I was treated very well from the time I walked in the door until the time I left. I cant than the staff there enough for how great my experience was. Wilmer Rodriguez was exceptional and worked really hard to get evry discount and rebate possible. When I thought I had a good deal and agreed to the price I actually was surprised in a lower price then expected as Noel Montesano explained he wanted to help me as a returning customer and said I was part of the family. I just do not have enough good things to say about the facility, how clean and up to date it was and every person was truly professional. The best for last: Ralph Nofsinger my salesman and a true and consummate professional helped me figure out what vehicle was best for my application. He allowed me to drive several vehicles and it was a no pressure deal in which never happens these days. I was never pressured and never at any time did I feel like I was a number but a true part of the family there. I will go back and I will refer as many people to this dealership as possible. One of the best! More

Great experience, easy simple quick I have done my Great experience, easy simple quick I have done my research online and connected with my known Bmw dealer Salesman was extremely knowledgeable, av Great experience, easy simple quick I have done my research online and connected with my known Bmw dealer Salesman was extremely knowledgeable, available anytime friendly I will recommend the dealer and salesman to my friends and family OTTO dealer is known to my family since the 80’s More

The dealership is clean, and the salesman Ralph that I had was great. They allowed me to take 7 different vehicles out to try each one by myself. The dealership is low stress, no pressure and I like that had was great. They allowed me to take 7 different vehicles out to try each one by myself. The dealership is low stress, no pressure and I like that. I got great deals on both vehicles and I even had extra services comped during the deal. I was really impressed and this is my first time with BMW but so far the experience is great I have been through Mercedes, Lexus, Infinity and other dealers. This right now is one of the top. The pick up process was so smooth. I signed maybe 6 pieces of paper total and it took 3 minutes. Then they began to set up the cars with us. The finance and delivery experience was really fast and low stress as well. I cant say enough about everyone we interacted with. I am now even considering buying my daughter a vehicle here because of how well I was treated. More

We love the car - 21 X5! We are Repeat customers and had a terrific experience. Justice was very helpful, answering all our questions without being at all pushy. a terrific experience. Justice was very helpful, answering all our questions without being at all pushy. More