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BMW of West Chester
West Chester, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Working with Lauren for the second time was a breeze! She is always on point and makes the process fast and efficient. She is always on point and makes the process fast and efficient. More
I did not know it was not Otto’s anymore. staff was polite and helpful. Ease of dropping off and picking up after service. I like the was the technician gives avisual and audia report on t staff was polite and helpful. Ease of dropping off and picking up after service. I like the was the technician gives avisual and audia report on the car. I waiting to schedule a loaner and that was fine. More
The dealership and Bill my service advisor, were exceptionally professional, courteous, and timely. Bill went beyond any normal expectation of support with my service due to the fact I hadn't been t exceptionally professional, courteous, and timely. Bill went beyond any normal expectation of support with my service due to the fact I hadn't been to the dealership in approximately 2 years at work with me on several issues. The service tech provided an exceptional video about the inspection services. The dealership has consistently given me outstanding support in many ways. More
Bill was very professional and knowledgeable. He made the service process very pleasant. He is always very helpful and explains things throughly. He made the service process very pleasant. He is always very helpful and explains things throughly. More
Both Bill and Chris a great service people. I always receive prompt service and my vehicle is repaired properly. I always receive prompt service and my vehicle is repaired properly. More
Great experience. Phil was great- very knowledgeable about the product and was easy to deal with. Phil was great- very knowledgeable about the product and was easy to deal with. More
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Scott was wonderful! I was thoroughly impressed with his knowledge and honesty. I will be referring him to friends in search for a new vehicle. I was thoroughly impressed with his knowledge and honesty. I will be referring him to friends in search for a new vehicle. More
BMW of West Chester, Scott Gately and Kevin Mahoney were all fantastic to deal with. The trade in of a pre-owend BMW and purchase of a certified pre-owned BMW went quickly and was straight-forward, without all fantastic to deal with. The trade in of a pre-owend BMW and purchase of a certified pre-owned BMW went quickly and was straight-forward, without any xx. This is the 5th or 6th BMW that my wife and I purchased from this dealership and all have been a pleasure. Thank you so much Scott for your attention to detail and making it so easy for us. More
It was a pleasure working with Lauren. She was super responsive and very patient when explaining features in the vehicles. I would not hesitate to work with her again. She was super responsive and very patient when explaining features in the vehicles. I would not hesitate to work with her again. More
Great sales process and always great service Appointments are easy and very informative. I love the diagnostic videos Appointments are easy and very informative. I love the diagnostic videos More