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BMW of West Chester
West Chester, PA
2,959 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,959 reviews
May 07, 2025
Just purchased a BMW 2 Series and the experience was first class! My salesman’s Justice professionalism, care, and attention to detail made all the difference. His years of experience shows down to the first class! My salesman’s Justice professionalism, care, and attention to detail made all the difference. His years of experience shows down to the name labeling in the showroom during my pick up -even the photo for this survey. I felt truly valued throughout the process. Everyone at the dealership was kind, professional, and welcoming. I will continue to recommend! Thank you G.P. More
by gloriapruitt10
Employees Worked With
May 06, 2025
5 star experience from the moment I got out of my car to drop off. Amy was quick and efficient and the work station area for me to work during the service was comfortable with snakes and drinks as well as b drop off. Amy was quick and efficient and the work station area for me to work during the service was comfortable with snakes and drinks as well as beautiful new cars to look at! Amy came right out to greet me when the service was done. More
by dean.raughley
May 06, 2025
The technician did not reprogram about the service he did I serviced my vehicle and changed engine and brake oil but I still get messages. It needs to be changed. I serviced my vehicle and changed engine and brake oil but I still get messages. It needs to be changed. More
by MARO1953
May 06, 2025
Robert was very tentative to my needs. I will definitely refer him to friends and family. I will definitely refer him to friends and family. More
by mmlc7602
Verified CustomerMay 05, 2025
Staff is welcoming and professional. Service was prompt and the process is efficient. Keeps me coming back for my service needs Service was prompt and the process is efficient. Keeps me coming back for my service needs More
by JCISTERINO
May 05, 2025
Efficient service. No thank you. I'm not happy that the dealership is going to begin charging a fee for me to pay with a credit card. This is your cost of owning a busi No thank you. I'm not happy that the dealership is going to begin charging a fee for me to pay with a credit card. This is your cost of owning a business. It's crazy that you're passing along these fees to me. More
by drsalladino
May 03, 2025
Very professional, Kyle was very approachable, not trying to just sell, wanted me to be happy with the purchase and the car to just sell, wanted me to be happy with the purchase and the car More
by lakovich
Employees Worked With
May 03, 2025
While this dealership changed owners a few years ago the owners have maintained courteous and reliable service. The fact that our primary contact has continued to support us has been important to our confid owners have maintained courteous and reliable service. The fact that our primary contact has continued to support us has been important to our confidence in Wedt Chester BMW More
by HJMOROZ
Employees Worked With
May 03, 2025
Great service across the board. Everything went as expected and better. Thank you very much. Everything went as expected and better. Thank you very much. More
by dpeloghitis
