Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of West Chester
West Chester, PA
2,911 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,911 reviews
April 14, 2025
Mqny of the team members in both sales and service have been with this dealership for many years. Good follow-up, fair dealings, and dedicated customer service. We have been a customer for almost 25 years been with this dealership for many years. Good follow-up, fair dealings, and dedicated customer service. We have been a customer for almost 25 years and purchased or leased 15 vehicles. More
by dangeline7
Verified CustomerEmployees Worked With
April 14, 2025
Came in, read my calendar wrong so I was a week early, and they moved things around to accommodate me, which they did not have to! Thanks and they moved things around to accommodate me, which they did not have to! Thanks More
by DAVID.MARSILIO83
April 14, 2025
Bill and his team did an excellent job in fixing my vehicle. Everything was detail oriented and organized!! vehicle. Everything was detail oriented and organized!! More
by mikewhite43
Employees Worked With
April 12, 2025
I am not answering this - I already filled out a survey I filled out a survey filled out a survey More
by Suite35
April 12, 2025
I had a very pleasant and relaxed experience buying my BMW X4 in West Chester. Scott Gately is a true professional in his knowledge about the car and his help with financing and our trade-in. I plan to ke BMW X4 in West Chester. Scott Gately is a true professional in his knowledge about the car and his help with financing and our trade-in. I plan to keep going back given my comfort with Scott and my trust in his team. More
by Gmasters0
Employees Worked With
April 12, 2025
Love the car. It's really a computer disguised as a beautiful car. Justice did a great job, patiently answering my numerous questions both before and afterword. H It's really a computer disguised as a beautiful car. Justice did a great job, patiently answering my numerous questions both before and afterword. He is a pleasure to work with. The service attendant, Katie, went out of her way to be helpful. More
by Pwmistwood
April 12, 2025
I have been purchasing and servicing my vehicles at BMW of West Chester for over 20 years and always have an excellent experience of West Chester for over 20 years and always have an excellent experience More
by sbsapperstein
April 11, 2025
Had a wonder, quick, effortless experience. Lauren was great and a pleasure to work with! Lauren was great and a pleasure to work with! More
by Kristine K
Employees Worked With
April 10, 2025
Anthony and Kyle were both professional and made buying a car a great experience. I would recommend both of them. car a great experience. I would recommend both of them. More
by rlewis300
Employees Worked With
April 10, 2025
Always polite and thorough service. The dealership is a pleasant place to wait for your car. The dealership is a pleasant place to wait for your car. More
by SCHIDEKEL
Employees Worked With
