BMW of West Chester

Great experience! The overall experience at the dealership was excellent. From beginning to end, the process of car/model demonstration, build, and acquisition was smoo The overall experience at the dealership was excellent. From beginning to end, the process of car/model demonstration, build, and acquisition was smooth and left us satisfied. More

Great Experience Being a foreigner buying my first car in the US, Brian supported me thru all the paper work in a very professional and friendly way. Great knowledge a Being a foreigner buying my first car in the US, Brian supported me thru all the paper work in a very professional and friendly way. Great knowledge about the car. More

Excellent in every regard Justice Mogano was knowledgeable, helpful, low key and a pleasure. I bought my first BMW 15 years ago from Justice and was happy that he was still th Justice Mogano was knowledgeable, helpful, low key and a pleasure. I bought my first BMW 15 years ago from Justice and was happy that he was still there to sell me my 2nd one! The car is pristine, even though previously owned. It is exactly what I was looking for, and very reasonably priced. More

Great buying experience Scott was nothing but professional and courteous through the whole buying experience. His knowledge of BMW was very helpful in making the right choice Scott was nothing but professional and courteous through the whole buying experience. His knowledge of BMW was very helpful in making the right choice. Would highly recommend Scott and the dealership for purchasing a new or used BMW. It was worth the drive from Maryland. More

Great Experience; Great Pricing Very easy to do business with. Pricing was below other dealers. Processes to get quote, test drive and purchase were efficient. The dealership itse Very easy to do business with. Pricing was below other dealers. Processes to get quote, test drive and purchase were efficient. The dealership itself is attractive, comfortable and convenient. More

My go to place 3 cars in a row I’ve just leased my third car from Otto’s. They are fair, professional and the service continues to get better and better. I really enjoy working wi I’ve just leased my third car from Otto’s. They are fair, professional and the service continues to get better and better. I really enjoy working with Justice. He is super knowledgeable and has a good sense of what I like - what extras fit my style and which do not. I don’t feel the need to negotiate. He gives me a fair price and I’ve loved all three cars. More

Amazing Experience that made us From our initial phone call to driving off in our new vehicle, we never experienced anything less than genuine and sincere customer service with custo From our initial phone call to driving off in our new vehicle, we never experienced anything less than genuine and sincere customer service with customer focus. Dallas, in administration was warm and welcoming over the phone and paired us with Scott, in whom we now have complete confidence. Scott was both professional and knowledgeable yet he never lost touch with being in tune with our concerns. He addressed each and every item we brought to his attention and now we are driving our first BMW! Based on the level of service and extreme professionalism, I would not go anywhere other than Otto's to buy a BMW! More

Experience at Ottos BMW Had great experience at Ottos buying my second BMW 535i. Ethan Lilly was a great salesmen, very efficient without the high pressure. I would absolutel Had great experience at Ottos buying my second BMW 535i. Ethan Lilly was a great salesmen, very efficient without the high pressure. I would absolutely work with Ethan again! More

The Best customer service in the world The service that Justice Mogano & Kevin the sales manager is top notch,I would recommend them to my grandma & grandpa, trust me I have been there sinc The service that Justice Mogano & Kevin the sales manager is top notch,I would recommend them to my grandma & grandpa, trust me I have been there since the year o5 & love it still More

Made buying a car easy and stress free. Justice Mogano was awesome to deal with. He made the buying experience very easy and stress free. I would buy again from Justice and Otto BMW. Justice Mogano was awesome to deal with. He made the buying experience very easy and stress free. I would buy again from Justice and Otto BMW. More