Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of West Chester
West Chester, PA
2,637 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,637 reviews
September 09, 2024
Scott is an amazing person. He made the process of buying a car simple and enjoyable. He made the process of buying a car simple and enjoyable. More
by cp11
Verified Customer
September 09, 2024
BMW of West Chester did a nice job servicing my BMW that I brought in for scheduled service. I brought in for scheduled service. More
by cp11
Employees Worked With
September 09, 2024
My experience was outstanding. From the moment I arrived at the dealership, I was impressed by the professionalism and courtesy of your staff, especially Scott Gately. I had not pl From the moment I arrived at the dealership, I was impressed by the professionalism and courtesy of your staff, especially Scott Gately. I had not planned to purchase a new vehicle but my 2020 330 was declared a total loss due to a flood. I was so heartbroken to have to look for another car. Scott's friendly and caring approach made my having to purchase another car smooth and pleasant under the circumstances.His commitment to customer satisfaction was evident throughout the entire process. I am thrilled with my new 2023 330i, and it wouldn't have been possible without the without the service I received at your dealership. Thank you again for your commitment to excellence. More
by Chazbull65
September 06, 2024
Lauren was wonderful to work with and got me my dream car for an affordable price! She is quick and efficient and great to work with! for an affordable price! She is quick and efficient and great to work with! More
by micaela d
Employees Worked With
September 06, 2024
Fantastic dealership. Everyone was very helpful and courteous! I highly recommend, I had a great expereince. Everyone was very helpful and courteous! I highly recommend, I had a great expereince. More
by lthompson12
September 05, 2024
I like this dealership they are well organized and lots of certified pre owned cars to choose from my car was detailed the day I was ready to pick it up. I love my car! of certified pre owned cars to choose from my car was detailed the day I was ready to pick it up. I love my car! More
by Hanycycling
Employees Worked With
September 05, 2024
Always helpful, responsive and easy to understand what my car needs. Typically they get everything done to meet my schedule. car needs. Typically they get everything done to meet my schedule. More
by alec.brecker
September 05, 2024
Good timely service. Car was finished ahead of schedule. Good job by all who were involved. Car was finished ahead of schedule. Good job by all who were involved. More
by snyderdavidp
Employees Worked With
September 04, 2024
Heather was very responsive and kept me informed about repairs providing loaner since repairs took several days due to parts. Mechanic thoroughly inspected vehicle and provided easy to understand suggest repairs providing loaner since repairs took several days due to parts. Mechanic thoroughly inspected vehicle and provided easy to understand suggestions. One improvement noted—difficult to reach desk checkout staff by phone and system originally asked me to pay incorrect amount. More
by LRATCHFORD
