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BMW of West Chester

West Chester, PA

4.8
2,930 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,930 reviews

October 25, 2023

Jay Miller was the absolute best! Not only was he patient and kind, but so very knowledgeable! He was responsive to all my questions and I will recommend anyone that needs a vehicle More

by catanch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Montesano
Oct 26, 2023 -

BMW of West Chester responded

We are thrilled to hear your were so pleased with the patient, knowledgeable and responsive assistance provided by Jay on your recent purchase. Many thanks from all of us here at BMW of West Chester!

October 24, 2023

Dan McCloy was very helpful and made the process stress free. I am very happy with my purchase thanks to him! More

by bhlax2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan McCloy
Oct 25, 2023 -

BMW of West Chester responded

We are thrilled to hear you were so pleased with the helpful and stress free purchase experience delivered by Dan. Many thanks for choosing BMW of West Chester!

October 24, 2023

Great people! !! Always take care of whatever is needed and always so respectful. Will always take my car there. More

by MEISENHARDT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

BMW of West Chester responded

We are gratified to hear you have been so pleased with the performance of our service team. Many thanks from all of us here at BMW of West Chester!

October 21, 2023

My experience was makes by exceptional service, professional staff, smooth process, and genuine care for customers. Highly recommend! More

by Isaías Lima
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Matsinger
Oct 23, 2023 -

BMW of West Chester responded

We are thrilled to hear you were so pleased with the professional and caring assistance delivered by our team on your recent purchase. Many thanks for choosing BMW of West Chester!

October 20, 2023

Scott was a pleasure to work with from start to finish. I am so happy with my new X1 purchase. He was helpful and informative every step of the way. More

by Amanda6616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

BMW of West Chester responded

We are truly gratified to hear you were so pleased with the informative and helpful purchase experience facilitated by Scott. Thank you for choosing BMW of West Chester!

October 20, 2023

Salesmanship unmatched. Buying a car perfected by Scott. Three new cars purchased with a fourth on order. More

by Bosacco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

BMW of West Chester responded

We are thrilled to hear you were so pleased once again the with the purchase experience delivered by Scott and thank for continuing to choose BMW of West Chester!

October 19, 2023

Can never get a loaner car for service. Why am I purchasing a luxury car without some consideration? More

by dangeline7
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Blubello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
Oct 19, 2023 -

BMW of West Chester responded

We regret the inconvenience, however loaner availability remains constrained. We are currently averaging 4 weeks out for appointments with a loaner.

October 19, 2023

Clear communication and expertise. Very knowledgeable and courteous staff. Frank has been great to work with. More

by robertarmstrong1512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

BMW of West Chester responded

We are gratified to hear you have been so pleased with the knowledgeable and courteous assistance delivered by Frank and our team. Many thanks for choosing BMW of West Chester!

October 17, 2023

Kyle was great to work with. Low pressure and eager to ensure all of our requests were considered. Great follow up checking in to make sure we were happy with our purchase. More

by dcaccese2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the purchase experience and follow up delivered by Kyle. Thank you for choosing BMW of West Chester!

October 16, 2023

quick reliable service is what I am looking for and I always get it coming here More

by docklevi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather in svc dept did a great job as usual
Oct 16, 2023 -

docklevi responded

Great job as usual

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