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BMW of West Chester
West Chester, PA
2,930 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,930 reviews
November 17, 2023
BMW of West Chester is a reliable place to have your vehicle serviced. The parts are genuine, the warranty is nationwide, and they stand behind their product. vehicle serviced. The parts are genuine, the warranty is nationwide, and they stand behind their product. More
by Antony Blubello
Verified CustomerEmployees Worked With
Other Employees :
Noel Montesano, John Keenan
November 16, 2023
I was very pleased with your timely assistance, I dropped off my car the service tec was very helpful, they had my loaner ready and they had my vehicle back to me on time. off my car the service tec was very helpful, they had my loaner ready and they had my vehicle back to me on time. More
by jsteindl
Employees Worked With
November 15, 2023
I've been a loyal customer for over 50 years. To me, that says as much about Ottos/WestChester as it does about BMW. Keep up the good work we appreciate it. To me, that says as much about Ottos/WestChester as it does about BMW. Keep up the good work we appreciate it. More
by ndegetu
November 15, 2023
Everything was great except I've not heard from them to do the follow-up walk-through on the car. I'm still only utilizing about 20% of the features Rod was fantastic and a shout out to Joe Fritz in mai do the follow-up walk-through on the car. I'm still only utilizing about 20% of the features Rod was fantastic and a shout out to Joe Fritz in maintenance who connected me with Rob through a friend. More
by SGREEN14
November 15, 2023
Great buying experience! Everything went very well and smooth, great customer service, everything was very well explained, very simple and fast process. Highly recommend Everything went very well and smooth, great customer service, everything was very well explained, very simple and fast process. Highly recommend BMW of West Chester! More
by Marcscheld
Employees Worked With
November 14, 2023
Very responsive and helpful for my service need. Easy to work with and fit in quickly as needed Easy to work with and fit in quickly as needed More
by MICHAELHILLYER
November 14, 2023
My service advisor, Bill Cosenza always makes me feel like I'm his only client. like I'm his only client. More
by Dr Pete C
Employees Worked With
November 12, 2023
Amazingly knowledgeable and patient. I am 82 years old with a new 330 XI. Cameron had his work cut out for him and taught me so much about appreciating and understanding my new car. I am 82 years old with a new 330 XI. Cameron had his work cut out for him and taught me so much about appreciating and understanding my new car. Can’t thank him enough. More
by Yvsm
November 12, 2023
It is always a pleasure to do business with BMW. They are always courteous and on time. They are always courteous and on time. More
by vincen.patricia
Employees Worked With
November 10, 2023
Would never buy a BMW without Jay Miller. Never met Mr, Rodriguez. John was very organized Never met Mr, Rodriguez. John was very organized More
by CJGIANN
