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BMW of West Chester

West Chester, PA

4.8
2,818 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,818 reviews

March 13, 2025

Scott was very responsive and helpful during my car buying process! He was a pleasure to work with. More

by njabbour29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

BMW of West Chester responded

We are thrilled to hear that Scott was responsive and helpful throughout your car buying process. It is wonderful to know he made the experience a pleasure for you. Thank you from everyone here at BMW of West Chester!

March 13, 2025

Great operation, good communication and updating, courteous and professional. I brought in my 20 old 330i for some recall work and was treated like I brought in my newer car More

by NELSONVR6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

BMW of West Chester responded

We are delighted to hear that you had a positive experience during your service visit. It is great to know that our communication, updates, and professionalism met your expectations. We are especially pleased that you felt well-treated, regardless of the age of your vehicle. Thank you for choosing BMW of West Chester!

March 13, 2025

Heather was amazing. The communication and care provided by her and her team was amazing. More

by DOUGLAS.JETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

BMW of West Chester responded

We are thrilled to hear that Heather and our service department provided exceptional communication and care during your visit. Thank you for choosing BMW of West Chester and we look forward to seeing you again!

March 11, 2025

Always great service and appreciate the communication and work performed by the agents and mechanics More

by TIMOTHYKRALL74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

BMW of West Chester responded

We are thrilled to hear that you consistently receive great service and appreciate the communication and work from our advisors and technicians. It is wonderful to know we are meeting your expectations. We look forward to continuing to serve you in the future and thank you for choosing BMW of West Chester!

March 11, 2025

We worked with Justice in 2014 to purchase our first BMW. We were so impressed with him that we sought him out again ten years later. We recently purchased an 2025 X1 and Justice could not have been more h More

by Fran Leo-Holmes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

BMW of West Chester responded

It is wonderful to hear that Justice provided such exceptional service both in 2014 and again over ten years later. It is clear Justice's knowledge and helpfulness made a significant impact on your car-buying experience. We are truly grateful for your high recommendation, and we look forward to seeing you again. Enjoy your new vehicle and thank you for choosing BMW of West Chester!

March 11, 2025

The BMW Dearlersh is very good for good who owns the BMW that can relying for the safety check for the vehicle. I think you More

by NEALLEM4659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

BMW of West Chester responded

We are delighted you had a great service experience with our dealership. Thank you for choosing BMW of West Chester and we are looking forward to your next visit!

March 10, 2025

Robert was very easy to work with. We had not bought a new car in many years and so we had a lot of questions that he answered for us. The paperwork and delivery were straightforward w More

by bill.phifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

BMW of West Chester responded

We are thrilled to hear that Robert made your car-buying process smooth and enjoyable. It is great to know he was able to answer all your questions and ensure the paperwork and delivery went off without a hitch. Thank you for choosing BMW of West Chester!

March 10, 2025

Always polite and friendly. clean establishment well maintained. Fast and sufficient always has plenty of snacks. More

by TONYOLIVERUPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

BMW of West Chester responded

We are delighted to hear that you found our establishment clean and well-maintained. It is wonderful to know that our team is always polite and friendly during your visits. Thank you for choosing BMW of West Chester!

March 10, 2025

I highly recommend Ian at this dealership. He went above and beyond from start to finish in my new car purchase and was extremely easy to talk to — on both a professional and personal level. I More

by KH610
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooks Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

BMW of West Chester responded

We are truly delighted Ian provided you with above and beyond service during your new car purchase. We are appreciative for your recommendation and hope you enjoy your new vehicle. Thank you for choosing BMW of West Chester!

March 10, 2025

Exceptional service from Justice and the dealership! Attention to customer needs is always a priority. I have purchased 4 cars from this dealership and each time Justice has worked to make sure we wer More

by Michelle Palecki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

BMW of West Chester responded

We are thrilled to hear about your consistent positive experiences with Justice and our dealership. Your loyalty means a lot to us, and it is fantastic to know that Justice has been able to meet your needs with each purchase. We appreciate your continued trust and look forward to serving you again in the future. Thank you for choosing BMW of West Chester!

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