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BMW of West Chester
West Chester, PA
3,932 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,932 reviews
Verified Customer
January 28, 2026
Great but hate the credit card fee I hate the credit card fee!!! Eliminate the credit card fee so insulting to the upscale buyer fee!!! Eliminate the credit card fee so insulting to the upscale buyer More
by sarahmokeefe
January 28, 2026
Caroline is great ! She went above and beyond for me. I will come back to this dealer again. She went above and beyond for me. I will come back to this dealer again. More
by pappasvalante
Employees Worked With
January 27, 2026
My car was returned with all of my settings changed. The remote key only works sometimes. I am still not able to precondition car. Etc... The remote key only works sometimes. I am still not able to precondition car. Etc... More
by SBA.FOLK.ART
January 27, 2026
I just filled out a lengthy (240 plus words) very positive review of my service experience at West Chester BMW on Saturday January 17, 2026 but at the very end you asked to verify my email and the s positive review of my service experience at West Chester BMW on Saturday January 17, 2026 but at the very end you asked to verify my email and the system would not let me give you my correct email so here it is: Wenwenlee48@gmail.com. Can you please verify you receive this message and my review? Thanks. More
by Wendy Pieper
Employees Worked With
January 27, 2026
Very professional. Kept me informed and got my car back to me in a timely manner. Kept me informed and got my car back to me in a timely manner. More
by Jerry
Employees Worked With
January 26, 2026
We've been coming back for BMWs for many years because of the attention and service we receive from Frank and Justice. Honestly we're not there cause the cars are BMWs, we're there for how we're treated. the attention and service we receive from Frank and Justice. Honestly we're not there cause the cars are BMWs, we're there for how we're treated. More
by bforemny
January 25, 2026
Lauren was awesome! Best car buying experience ever! I would definitely purchase from her, and her only, again. So refreshing to have a saleswoman!!!! Best car buying experience ever! I would definitely purchase from her, and her only, again. So refreshing to have a saleswoman!!!! More
by jeepingirl2
Employees Worked With
Lauren Pierce
January 25, 2026
Timely and good communications. I was very, very, very, very, very, very, very satisfied. Very I was very, very, very, very, very, very, very satisfied. Very More
by llknorr11
January 25, 2026
Easy to deal with. Scott and the entire team were very accommodating and professional. A very pleasant experience. Scott and the entire team were very accommodating and professional. A very pleasant experience. More
by aaron.dats.all
