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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

August 30, 2021

Everyone was very friendly. The service department was able to squeeze in the appointment when we called. They were prompt and thorough. In and out I an hour. More

by DITMWGAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow
August 30, 2021

The Service Department keeps me informed of the services and work that needs to be done on my automobile. They also keep me apprised of the time it will take to perform such services. More

by Susan Bohm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
August 29, 2021

I was a little nervous at first because we had been shopping for cars for years on the East side.My husband, I am cautiously optimistic so far with the experience at AXELROD. They seem genuine. My hope More

by mroc1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Carl Reese, Zachary Nakonieczny
August 26, 2021

A very professional staff.Very knowledgeable about the vehicles and maintenance parameters. Service team treats the customer like family. Exceptional facility with easy access to restrooms. More

by JMRPIKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow
August 26, 2021

I just purchased a vehicle from here and Tom was amazing!!! I would definitely recommend and go back! More

by amuellner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Tom Shaffer
August 25, 2021

No pressure buying. No sneaky deals. They explain everything in detail. From sales people to the finance department- A 1 service!!! This is the third car purchase I have made from Axelrod. I highly r More

by ZINK2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Susie Axelrod, Michael Hadley
August 25, 2021

I went in for routine oil change. I advised Dorothy that there was a noise in the back end which started about one week prior. They looked into that also and fixed it while I waited. Great and friendly serv More

by CAMARO085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
August 24, 2021

Very honest and very polite Chad made sure he answered all my questions and needs. Even though they didn’t have the car I came in for he did an amazing job, will be buying my next car from him. More

by Be1ieve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Noureddine
August 24, 2021

Axelrod Buick is very good but The General Motors Corporation has been disappointing for me .My 2021 Buick will likely be my last GM purchase. More

by CSU-OH94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek
August 24, 2021

Everyone goes out of their way to help you. Mark is great (sales). Dorothy is super !!! Great service. Axelrod best car dealership. I will definitely be back More

by sallyrudman218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in sales, excellent, Dorothy Kusek, Susie Axelrod
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