AutoNation Chrysler Dodge Jeep Ram Bellevue - Service Center

Had to tow my daily driver on a saturday night due to an issue not covered by warranty. It took them almost a week to find what parts needed and to order them then there is delay in getting parts. I compl issue not covered by warranty. It took them almost a week to find what parts needed and to order them then there is delay in getting parts. I completely understand that they are busy and have delay in getting parts, my issue is that service advisor was always very rude, whether its while checking in car or going there to check on status. After enduring this for almost 2 weeks, I called to check on status, he asked not to call and dealership is not interested in keeping my vehicle they will let me know when its done in a very rude tone. Obviously as its my daily driver I want to know when it is done so that I can get back to work or plan accordingly. That was the last straw which made me take the vehicle out from that dealership (paid 110$ as they towed to their shop next door) I was regular customer of this dealership and haven't had this kind of experience earlier. Haven't seen such a rude behavior with ANY dealer. Would recommend Rairdon's dealership in Kirkland for service needs, even though their prices are same as this dealer, they at least treat their customers with respect. More

This dealer does not do a great job communicating in general. I had to proactively contact them twice to find out information about my car and their rental car policies and procedures. Even then they di general. I had to proactively contact them twice to find out information about my car and their rental car policies and procedures. Even then they did not communicate their policies clearly. Very disappointed in their ability to communicate. More

Duante was extremely professional and helpful. Amazing asset to you team!!! He was also kind and courteous. Amazing asset to you team!!! He was also kind and courteous. More

The service advisor, Daunte, was so thorough and had top notch communication. He explained what everything was on the invoice and communicated about timing of when the vehicle would be done. notch communication. He explained what everything was on the invoice and communicated about timing of when the vehicle would be done. More

Excellent customer service from Daunte. Kept me updated on the progress of my vehicle when I dropped it off for servicing and oil leak check. He was also very helpful in advising me to use Kept me updated on the progress of my vehicle when I dropped it off for servicing and oil leak check. He was also very helpful in advising me to use Mopar parts for my Ram 1500. Very professional and knowledgeable on vehicle parts and service. More

Friendly, helpful service people. Who make sure they have the correct information and assist in a timely manner. Who make sure they have the correct information and assist in a timely manner. More

Was very helpful and they work by the time that they told me just say thanks me just say thanks More

Great service call with all work completed thoroughly and quickly - I was at the dealership less than an hour! quickly - I was at the dealership less than an hour! More

Chris Rider in service is the reason I keep returning to Dodge of Bellevue! He’s simple the best and always does his best to get my truck back on the road! Dodge of Bellevue! He’s simple the best and always does his best to get my truck back on the road! More