AutoNation Chrysler Dodge Jeep Ram Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 715 reviews
I have been visiting the agency for more than 3 years. My first visits for the service used to be fast, no more than an hour. My two past visits has been longer (2 hours or more) and I asked me what is t My first visits for the service used to be fast, no more than an hour. My two past visits has been longer (2 hours or more) and I asked me what is the point of making an appointment if at the end I will end waiting so much time for my vehicle? Something changed since the first years, they used to be more efficients. More
Brought my vehicle in for service. They had it for a month but after picking it up, I found that the three main concerns that I brought it in for in the first place were all still pre They had it for a month but after picking it up, I found that the three main concerns that I brought it in for in the first place were all still present. They also 'upsold' me on multiple services that I recognized after the fact were all performed within the last six month and thus did not need to be done at all. Communication was lacking with me having to initiate all contact with them (call, email, text). More
I will start by saying that previously I gave the dealership high marks, but for my last two visits….both for service, the service department has been totally understaffed, generating long extended w dealership high marks, but for my last two visits….both for service, the service department has been totally understaffed, generating long extended waits just to check in. Trying to follow up to check the status of my vehicle was virtually impossible…..tried phone, text and email. All that made me wonder the quality of actual mechanical service performed on my Jeep. More
Great dealership. I did not feel pressured but did feel that the staff was genuinely interested in connecting me with the car and options I preferred. This was my best I did not feel pressured but did feel that the staff was genuinely interested in connecting me with the car and options I preferred. This was my best car-buying experience. More
This is the second time I have taken my Jeep in for an oil change and came to pick it up and none of the fluids had been topped off. I question if the oil was even changed. oil change and came to pick it up and none of the fluids had been topped off. I question if the oil was even changed. More
Though I wasn't able to get the car that I wanted nor the financing I by no means came out empty-handed. AutoNation Chrysler Dodge Jeep Ram Bellevue set me up with a great vehicle at an extremely affordable financing I by no means came out empty-handed. AutoNation Chrysler Dodge Jeep Ram Bellevue set me up with a great vehicle at an extremely affordable price! The "boat" is in terrific shape and two weeks later it's driving beautifully if not better than when I first purchased it. Thanks to all the staff especially Troy for being patient and working with me to getting this exceptional deal of a car! Keep up the good work. I know as soon as my credit is better I know exactly I'll be going first to get a new car; Chrysler Dodge Jeep Ram Bellevue baby!!! More
Totally dysfunctional dealership. . I purchased a car on Sunday and was then told that the car hadn’t been thru inspection, and I would need to return on Wednesday to pick it up. Mitch . I purchased a car on Sunday and was then told that the car hadn’t been thru inspection, and I would need to return on Wednesday to pick it up. Mitchell (sales person) called me Weds and told me it needed some work and wouldn’t be ready till Friday and that Mitchell would me . I called 3x Friday to be put on hold 10 minutes, told Mitchell wasn’t there, Nick told me he’d call me back in 10 minutes, 30 minutes later I called again, spoke to Kwan who told me the car could be picked up anytime. Came to dealership, told car wasn’t ready and brakes weren’t done. All this said, they had NO PROBLEM processing my check the day after I purchased it.. Total dysfunction- will never come back. DO. NOT RECOMMEND. More