Acura of Berlin

Acura of Berlin is hands down the best dealership in the area. It's a professional, clean, welcoming and low-pressure environment. I have purchased two vehicles from this dealership within a year. I recomme area. It's a professional, clean, welcoming and low-pressure environment. I have purchased two vehicles from this dealership within a year. I recommended a friend to check them out and he drove out with a new ZDX Type S! Eric Diaz, the GM, is a personable and respectable individual. He ensures the customer's utmost satisfaction. Keith Davis in the service department is helpful and reassuring. He kept me informed on each step of a battery issue I was having. He then followed up to make sure all of my needs were met. I highly recommend Acura of Berlin. More

I cannot say enough good things about my recent car-buying experience, and it’s all thanks to Jim. From the moment I stepped into the dealership, Jim went above and beyond to ensure I found the per car-buying experience, and it’s all thanks to Jim. From the moment I stepped into the dealership, Jim went above and beyond to ensure I found the perfect vehicle for my needs. His knowledge, professionalism, and genuine care for his customers are truly unmatched. Jim took the time to listen to my preferences, answered all my questions with patience, and never once made me feel pressured. He walked me through the entire process with ease, explaining every detail along the way. It was clear that Jim’s top priority was my satisfaction, and that level of dedication is rare. I am so grateful to have worked with such an honest, kind, and hardworking individual. If you’re in the market for a car, I highly recommend asking for Jim—you won’t be disappointed! Thanks again, Jim, for making this such a smooth and enjoyable experience. I couldn’t be happier with my new car! More

Always curteous and my car is serviced as i asked. Waiting area is clean and brighr. Waiting area is clean and brighr. More

Christian was a pleasure to work with, very informative in the research gathering process. Highly recommend. in the research gathering process. Highly recommend. More

I’ve been servicing my car with Keith Davis since I purchased it- he’s great, honest and fair. The whole team is great and I recommend . purchased it- he’s great, honest and fair. The whole team is great and I recommend . More

Very honest and upfront. They did not play games. No high pressure sales tactics. Very easy process, and I got my car the same day! Jim Pompei was my rep and he was amazi They did not play games. No high pressure sales tactics. Very easy process, and I got my car the same day! Jim Pompei was my rep and he was amazing! More

Jonathan was amazing. He helped me, I requested Keith Davis who had stepped out and Keith is my usual advisor. Jonathan, like Keith, was kind, professional and kept my He helped me, I requested Keith Davis who had stepped out and Keith is my usual advisor. Jonathan, like Keith, was kind, professional and kept my oil change timely. Matthew is always great when checking out - More

Acura Of Berlin is excellent! Wether you are buying a vehicle or servicing one, everyone I come in contact with are wonderful. Jim is a great person & salesman and Jaime always Wether you are buying a vehicle or servicing one, everyone I come in contact with are wonderful. Jim is a great person & salesman and Jaime always helps me with servicing my Acura. More

Claudia was responsive, helpful, and great to work with. We’re so happy with our new ZDX, especially since she spent so much time walking us through the car and how to make best use of all the features. Tha We’re so happy with our new ZDX, especially since she spent so much time walking us through the car and how to make best use of all the features. Thank you Claudia! More

I have a great experience at this dealership. The service technician Jaime are very professional. She helped me to get my car fixed the issue of the bad Fakra connectors. I definitely recommend f The service technician Jaime are very professional. She helped me to get my car fixed the issue of the bad Fakra connectors. I definitely recommend for others. More