Jim Pompei
Jim Pompei at Acura of Berlin

Jim Pompei

Product Specialist

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.9
211 Reviews

Hey everybody Jim Pompei from Acura of Berlin. Please come down to give me an opportunity to earn your business. 30 years sales experience customer satisfaction is always my goal. Please feel free to contact me for all of your vehicle needs.

Dealership Experience

7 yrs

Industry Experience

7 yrs

Specialties & Trainings

Business

4.9

211 Reviews

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211 Reviews of Jim Pompei

August 20, 2026

Dealership Rating
Employee Rating

I had such a great experience purchasing my new RDX from Acura of Berlin! I absolutely love it. Jim was an incredible salesman—knowledgeable, friendly, patient, and never pushy. I would definitely recom More

by amandamdileonardo
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 20, 2026

Acura of Berlin responded

Your praise of Jim’s knowledgeable and patient assistance means a lot to our team. It’s rewarding to know the purchase process felt effortless and left you excited about your new RDX. Thank you for recommending Jim and our team to others considering a new vehicle. Eric Diaz General Manager 860-829-3787

August 15, 2026

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Employee Rating

This Acura dealership is top notch in professionalism and attentiveness and Jim Pompei is a friendly, knowledgable, straight-shooter salesman which leaves the customer confident they’re getting a fair deal a More

by christopherstatz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Deedon

Aug 15, 2026

Acura of Berlin responded

Knowing you found our professionalism and attentiveness reassuring means a lot to our team. Hearing that Jim provided straightforward, knowledgeable guidance and left you confident about your MDX purchase is truly rewarding. Please feel free to reach out if there is anything else we can do for you. Eric Diaz General Manager 860-829-3787

August 14, 2026

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Jim was very attentive and made the whole process of buying a new car very easy. More

by KT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Deedon

Aug 15, 2026

Acura of Berlin responded

Your mention of Jim’s attentiveness underscores the personal support we aim to offer every customer. We’re delighted your Mazda CX-5 purchase was smooth and straightforward. Eric Diaz General Manager 860-829-3787

August 13, 2026

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The buying process with Jim at Acura of Berlin was easy and flawless. The knowledge of the product was top notch. He showed me options to make it easier to make my decision. From the time I walked in to dr More

by chriscapoldo2021
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 17, 2026

Acura of Berlin responded

Thank you for taking the time to write this review, Jim. Our customers are our top priority and your feedback is greatly appreciated! All of us at Acura of Berlin are glad to have you as a customer. Eric Diaz General Manager 860-829-3787

August 13, 2026

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4th time returning customer over the past 13 years. Great Customer Service & Experience with personal attention. More

by anandsk
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Ledwith

Aug 13, 2026

Acura of Berlin responded

After four visits over the past 13 years, your continued loyalty means a great deal to our team. We’re glad our team could give you the personal attention you deserve when purchasing your Acura RDX. Eric Diaz General Manager 860-829-3787

August 11, 2026

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We are multi-repeat customers. I have purchased the MDX (twice), the RDX and now the ADX. Acura of Berlin and Jim in particular have always worked hard to meet my requests and help More

by Rarice00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica

Aug 12, 2026

Acura of Berlin responded

Knowing that the purchase process for your ADX felt transparent and stress-free means a lot to our team. We’re pleased Jim could guide you once again through this purchase and help make you comfortable. Your continued trust and recommendation mean a great deal to us. Eric Diaz General Manager 860-829-3787

July 31, 2026

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Employee Rating

They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here. More

by SAMANTHAJAY0818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2026

Acura of Berlin responded

Thank you for your loyalty over the past seven years. Jim and our team are delighted each time you pull away in a new Acura SUV. We look forward to helping you again. Eric Diaz General Manager 860-829-3787

July 30, 2026

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Jim was very helpful great service he made the process easy and explained everything well More

by 2cutemolina
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 31, 2026

Acura of Berlin responded

Thank you for sharing your positive experience with our Acura team. We’re pleased Jim made the process easy and explained everything clearly. Eric Diaz General Manager 860-829-3787

July 18, 2026

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Employee Rating

Great Dealership friendly knowledgeable staff helped guide me through the purchase of my leased vehicle. More

by Paul Calaluce
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 18, 2026

Acura of Berlin responded

We’re delighted our friendly, knowledgeable staff guided you through leasing your Acura TLX. Thanks for choosing the TLX and sharing your positive feedback. Eric Diaz General Manager 860-829-3787

July 02, 2026

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Employee Rating

Dealing with them at first was alittle shaking I almost felt like I was wasting their time by talking to me asking me if I was serious about buying or just looking then when I did find something I did like More

by MRATTA0516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon Hines, Jessica Deedon

Jul 02, 2026

Acura of Berlin responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Eric Diaz General Manager 860-829-3787

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