Zeon Horsford

Great Experience I had a really great experience at this dealership! Everyone was friendly, professional, and made the entire process feel comfortable and stress-free. I never felt pressured, and they this dealership! Everyone was friendly, professional, and made the entire process feel comfortable and stress-free. I never felt pressured, and they took the time to answer all of my questions and make sure I understood everything before making my decision. The communication was excellent, the process was smooth, and I truly felt like they cared about helping me find the right vehicle rather than just making a sale. I’m very happy with my experience and would definitely recommend this dealership to anyone looking for a new or used vehicle. Thank you to the entire team for making this such a positive experience! More

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I saw a tesla model y I wanted at this dealership I contacted them the same day. I got a response very quickly. Jim made sure I had an appointment, made sure the car smelled good, looked clean, got it contacted them the same day. I got a response very quickly. Jim made sure I had an appointment, made sure the car smelled good, looked clean, got it professionally detailed before I even laid eyes on the vehicle. The following day I showed up to purchase the vehicle with such excitement the car was in a 1000/10 condition. The sale went smoothly and quickly I was in and out in about less than a hour. Would definitely get another vehicle from Jim and this dealership:) More

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I was taken care of incredibly well by Jim throughout my buying process. I will be visiting him again for any future car needs. Zeon also was great to work with during my buying process. buying process. I will be visiting him again for any future car needs. Zeon also was great to work with during my buying process. More

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Kevin was polite, patient and accommodating during our purchase. Not pushy at all! Highly recommend Kevin and Acura of Berlin. Thank you Kevin for everything! purchase. Not pushy at all! Highly recommend Kevin and Acura of Berlin. Thank you Kevin for everything! More

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Good experience with nice people We had a great experience working with Jim and Zeon. They were fair, honest, and helped me get into the car I wanted. experience working with Jim and Zeon. They were fair, honest, and helped me get into the car I wanted. More

by Adelsesto88 Verified Customer Verified Customer

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They know me very well here, I’ve been doing business with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here. with Acura of Berlin and Jim for 7 years now. Very happy every time I pull off the lot with a new SUV. It’s always a pleasure doing business here. More

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All the staff that I dealt with were very helpful and nice! They were very supportive and honest with their suggestions. nice! They were very supportive and honest with their suggestions. More

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Totally professional operation in all aspects! The staff, physical facility was all the very best! My sales person Kevin Garcia was the best! He was professional, knowledgeable and friendly! Most The staff, physical facility was all the very best! My sales person Kevin Garcia was the best! He was professional, knowledgeable and friendly! Most importantly he worked for me to make sure everything was done right! He clearly understands the value of customer service! I would recommend to anybody wanting to purchase a vehicle. Great job Kevin! GM Eric Is a great leader, teacher with a get it done mentality! He delivered big time for me. A much appreciated thank you for all of your help! He is a committed customer service professional. Amazing work Eric! More

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Everyone was very helpful and supportive of every decision I made. Thank you for great service! decision I made. Thank you for great service! More

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One of the best car buying experiences for me! Jim walked right up to me and helped me with a friendly and honest demeanor. I was in between 2 models and he led me in the right direction with the Jim walked right up to me and helped me with a friendly and honest demeanor. I was in between 2 models and he led me in the right direction with the appropriate amount of guidance and amazing knowledge about the vehicles. Jim worked with me on price as well as getting the most out of my trade in. The entire process was smooth and stress free. Jess in finance was just as knowledgeable and transparent about financing and extra options available to me. I'll see you in 3 years for my upgrade Jim! More

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