Brandon Hines

Excellent experience purchasing my MDX! Very professional and knowledgeable staff that made the whole process easy for us! Very professional and knowledgeable staff that made the whole process easy for us! More

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From start to finish, our experience at Acura of Berlin was nothing short of exceptional! A huge thank you to Jim Pompei and Branden for making the entire car-buying experience so enjoyable, seamless, a was nothing short of exceptional! A huge thank you to Jim Pompei and Branden for making the entire car-buying experience so enjoyable, seamless, and stress-free. Jim was absolutely fantastic! His professionalism, knowledge, patience, and genuine personality truly set him apart. Along with Branden, they went above and beyond to make us feel comfortable, valued, and appreciated throughout the entire process. What impressed us most was that we never felt like just another sale. Instead, we were treated like family. That kind of customer service is rare these days, and it certainly doesn’t go unnoticed. As someone who understands the importance of building relationships and delivering exceptional customer service, I can confidently say that Jim and Branden knocked it out of the park! We couldn’t be happier with our new Acura MDX and the experience we had purchasing it. If you’re in the market for an Acura, do yourself a favor and go see Jim Pompei at Acura of Berlin. You won’t be disappointed! Thank you both for making this such a memorable experience. You’ve earned our trust, our appreciation, and our future business! ⭐⭐⭐⭐⭐ More

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Could not have made the process any easier. From sales, management, finance, and delivery, each employee knows their roles, and isn't afraid to get the answer to something they don't. Honest, f From sales, management, finance, and delivery, each employee knows their roles, and isn't afraid to get the answer to something they don't. Honest, fair, and streamlined. Plus, they had a great inventory of the specific vehicle I was looking for, so many options available. More

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Something about Acura you always gotta love, the wonderful staff who always help you get yours!! Thank you to all the wonderful Berlin staff, you guys are truly remarkable and I can’t thank you enou wonderful staff who always help you get yours!! Thank you to all the wonderful Berlin staff, you guys are truly remarkable and I can’t thank you enough. More

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Service done quickly and well. Good quality Easy to schedule the appointment and smooth drop off Good quality Easy to schedule the appointment and smooth drop off More

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Worst Customer experience lack of disclosure on vehicle purchase very poor follow up do not recommend purchase very poor follow up do not recommend More

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Brandon & Raj made sure I walked out with the car of my dreams! A car I’ve always prayed for! Thank you for working with me, although I was rushing a little! You guys made it happen! dreams! A car I’ve always prayed for! Thank you for working with me, although I was rushing a little! You guys made it happen! More

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Jim made the somewhat annoying car buying processes a lot easier, and more enjoyable. Very thankful for Jim’s honesty, quick response time, and attentiveness to his customers. Very personable, he made it a c easier, and more enjoyable. Very thankful for Jim’s honesty, quick response time, and attentiveness to his customers. Very personable, he made it a comfortable environment to ask the tough questions in order to get us what we were looking for. Thanks again to Jim and the Acura of Berlin team. I would recommend Jim! More

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Brandon and his team were wonderful, they are full of integrity, honesty and totally transparent. I will never purchase a car anywhere else. Thank you Brandon for taking such great care of me, I love m integrity, honesty and totally transparent. I will never purchase a car anywhere else. Thank you Brandon for taking such great care of me, I love my RDX! Cheryl Plawecki More

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Told you we would be returning to deal with Kevin again! Absolutely the best salesman I have dealt with. Professional, friendly, no-pressure, helpful, etc. A model salesman. Others should take note. If we d Absolutely the best salesman I have dealt with. Professional, friendly, no-pressure, helpful, etc. A model salesman. Others should take note. If we decide to add a third Type S to the stable, you know where we are going. Acura of Berlin and its employees puts other dealers to shame. I have Acura dealers closer to me but I will continue to take the extra drive to Acura of Berlin. More

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