Brandon Hines | Page 2

Dealing with them at first was alittle shaking I almost felt like I was wasting their time by talking to me asking me if I was serious about buying or just looking then when I did find something I did like felt like I was wasting their time by talking to me asking me if I was serious about buying or just looking then when I did find something I did like only then did they work with me the worst thing was all the lies that came out after purchasing the suv I wanted. First was the incorrect one owner second was the missing antenna that I told them after the fact and didn’t offer to reimburse me for then was told that my factory warranty was up when it actually was not then the two open recalls on the suv so if you want a nice car or suv yes just buyer beware do better research and oh yeah by the way was called the next day asking how I liked my new suv starting telling the salesman about what I found quickly said he would check into it and never called me back real good customer service once you buy your on your own More

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I loved working with Jim and Brandon and Anthony! They were ultra professional and gave me facts to assist in my choice. I was able to drive out of their lot in 24 hours! Everyone at Acura of Berl They were ultra professional and gave me facts to assist in my choice. I was able to drive out of their lot in 24 hours! Everyone at Acura of Berlin was easy to work with and engaging. Would buy from Jim again!! More

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Everyone was very helpful and supportive of every decision I made. Thank you for great service! decision I made. Thank you for great service! More

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I knew what I wanted and Brandon did all the leg work to make it happen through text messaging and emails. I walked into the dealership (a 1 and 1/2 hr car ride from my house) and walked out 2 hours later make it happen through text messaging and emails. I walked into the dealership (a 1 and 1/2 hr car ride from my house) and walked out 2 hours later with the car that I wanted. There was no haggling, EXCEPT when it was determined there was only one key for the vehicle. I had to purchase a extra key plan to get another key which was taken out of my trade in. Overall, Jess, Kevin and Brandon did a fabulous professional job and I would highly recommend Acura of Berlin. More

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This was my second purchase from Acura of Berlin and Jim and his team got me quickly in the car I wanted for a great price. Will be back in the future when I’m ready for another upgrade and his team got me quickly in the car I wanted for a great price. Will be back in the future when I’m ready for another upgrade More

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Very nice experience with efficiency, we felt well taken care of during the whole process. care of during the whole process. More

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The dealership was very easy to deal with and I had a very positive experience. very positive experience. More

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Im a very hard person to deal with the guys where very professional like family. professional like family. More

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Good follow through with any questions I may have had Good customer service. Thank you very much. Good customer service. Thank you very much. More

by CAAIR44 Verified Customer Verified Customer

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Great experience! Dealership is very welcoming with a professional atmosphere. Service did an awesome job detailing the vehicle! Dealership is very welcoming with a professional atmosphere. Service did an awesome job detailing the vehicle! More

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